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Verified
5/5

2011-07-15

"This is my 2nd time ordering from Wirefly and I've had good experiences. The phones are shipped in a timely manner and the process is seamless. I definitely recommend Wirefly. They are my first choice for mobile phones."

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Verified
5/5

2011-07-12

"This is the second time I have used wirefly! Was able to get a phone for free on both occasions. I have recommended wirefly to all of my friends and they are amazed at the deals you guys have. I know this may sound like a cheezy infomercial but I am completely satisfied with my HTC EVO 4G in white that I ordered for my sprint service! I will definatly use WIREFLY in the future."

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Verified
1/5

2011-07-12

"I am the husband of PJShopper. Let me first say that I really appreciated the quick response that my wife got after writing her review. We recieved a response from Kim and then a call from the Office of The President of Wirefly on the 12th of July. The individual's name was Stefan. With that being said, we were under the impression that our order was processed again and good to go. Wishful thinking on our part. As we continued to check the status of our order on whereismyorder.com we continually saw that our order was still processing. After a day or two we decided to call to verify this information. Guess what, to our surprise the order was just sitting. The answer we recieved from Wirefly was That it was sent to the wrong department. Strike 2! We were promised on the 20th of July that we would recieve our phones the next day with free overnight shipping. Guess what? No phones. Strike 3! I decided to speak with Wirefly in reference to what the issue was. Keep in mind, we first placed our order on the 6th of Jul to capitalized on the unlimited data b4 Verizon changed the offer. It is the 21st of July and we still have no phones. I spoke with two representaives today who assured me we would have the phones tomorrow. 15 days have gone by and the only compensation they can give me is free shipping. Wow! I can only say to total confidence that I will make sure anyone that I know that is looking to order from Wirefly will be advised by me to think a bit b4 they do. I've read past excellent reviews from Wirefly customers and have also had good servie with them in the past, and I'm very dissappointed and surprised that we have not recieved the same level of customer service from this company. So frustrated right now. Thanks for nothing Wirefly."

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Verified
4/5

2011-07-05

"We used the referral program to save $25 on each order (both the referring and referral orders). However, it didn't go through correctly and we were told multiple times that we wouldn't get the referral bonus. I ended up speaking to a supervisor over the phone and he went above and beyond to correct the problem, he was able to get approval to manually issue the referral credit to each order."

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Verified
5/5

2011-06-25

"I added an additional line to my sprint account and by purchasing my phone from Wirefly I got a Free Evo 4g. By far the best cell phone purchase I have experienced. I love Wirefly
:)
"

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Verified
2/5

2011-06-24

"The ordering process was easy and prices were good; however, one of the accessories was the wrong one. It is not possible to exchange for the right one on-line and phone or chat require providing the SSN. They should not have that in their records, so I wouldn't provide it. There is no other course but to return the device with the on-line form and start over.

Wirefly did respond after this review, but again without the SSN wouldn't do anything, so I returned the unit (doesn't need a SSN). The point is that Wirefly only has the SSN because it's required for anti-terrorism and should not retain it for customer identification.
"

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Verified
5/5

2011-06-23

"From selecting of a device (in my case Droid Charge), through choosing plan/features, checkout, and shipping, it was a great experience. Wirefly knows what they're doing and does offer some of the lowest prices on newly released phones. Processing time/approval was all within the same day of order placement and truly appreciated how fast I received it! Activation process was straightforward and I was up and running in no time. Thanks Wirefly!"

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Verified
5/5

2011-06-21

"I have ordereded from Wirefly a total of three times lately and they did an excellent job. I respect the quality of the itmes provided and the service is outstanding. I would recommend them to anyone. Great people and service."

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Verified
5/5

2011-06-18

"This is the second time I've used Wirefly for my wireless purchase. They have a 100% rating with me. Every step of my transaction with them was absolutely perfect. The transfer from one cell phone to another went without any interruption in my service thanks to the step-by-step instructions provided with my order. Their price was lower than any of the others out there. You might see a cheaper price published but once you enter all of your data Wirefly still had the best price. How can you say no to a company with the best price and GREAT service? I suggest them to anyone shopping for an upgrade in their current provider or changing providers. I know I will be using them again when my contract is up for renewal.
Thanks Wirefly!
"

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Verified
5/5

2011-06-16

"My first online shopping experience with Wirefly and was happy I did! I had been shopping for a Boost cellphone that was cheaper than on the Boost Mobile site-which I did on Wirefly.com!!! Well, with the assistance of online live chat representative, WISH I had Adrian's last name, he was a tremendous help!! Wirefly should give him a raise! Thanks Adrian and thanks to Wirefly! My new Boost Mobile phone is great, fantastic price...! I recommend Wirefly to everyone who is shopping for name brand phones at cheap prices!"

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Verified
5/5

2011-06-16

"Great customer service and I got my new phone the next day. Could not have asked for a better experience."

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Verified
5/5

2011-06-16

"I have used Wirefly several times and it has always been a pleasure doing business with them. They deliver fast and explain everything completely. I have told my friends about Wirefly and will continue to do so. Thank you for being there."

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Verified
5/5

2011-06-16

"I would definitely recommend wirefly to others their service is quick simply and fast. Their products are nice and at a reasonable cost. I will use them again and recommend them to all my friends."

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Verified
5/5

2011-06-16

"I was surprised that I got through with T-mobile because I had tried before and they weren't in my town. I love the fact that I got a cool phone. Thank you for helping get the phone and activation through T-mobile. I would definitely recommend wirefly to everyone I know."

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Verified
4/5

2011-06-15

"Transaction went smooth. Only bump I had was for some reason, the guy helping me changed (without my acknowledgement) my data package to a lower package, which shot my bill up by more than $100.00. It was a headache dealing with VZ and telling them I did not request it be changed. Especially when the phone I was purchasing required an unlimited data package.

In the end, everything was resolved. Would I buy from them again...yes.
"

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