"I can not tell how happy I am about yoins and its customer service! They responded me really quickly with the kindest treatment ever. I am already recommending it to all my friends :) "
"Everything I’ve ordered has been fantastic I love all the garments, never disappointed with what I have received may take a little time to get to me but we’ll worth the wait "
"Ada, has really helped me out today, as most of my order was out of stock - she quickly helped me to change the colours in order to get what I wanted - thanks Ada"
“Dear SarahSpooner,
Thank you for your wonderful comment.
We are glad to hear that you are satisfied with our service. Thank you for your chance to communicate with us and your understanding. We do our best to improve the service experience for customers.Hope you visit again.
Have a nice day!
Best regards,
Polly”
"Lovely clothes, true to size, quick international delivery "
“Dear Katpay,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in future.
Have a nice day.
Best regards,
Polly”
"I was amazed to fine the clothes I ordered to fit nice, and shipping was faster than I thought it would be, I rated you a 5star because everything turned out great and will be shopping with you again."
“Dear DebbieDavis-44..,
We are very glad to receive your wonderful message. It is highly appreciated for your grand supports to us and your recognition of our products. Your recognition is our biggest motivation and the greatest affirmation of our work.
We hope to be with you in the future, and we will do our best to provide the best service and more beautiful and high-quality products for you in future.
Have a nice day!
Best regards,
Polly”
"I enjoy looking on your yoins site "
“Dear PaulaSwift-809..,
Thank you for your compliment.
Yoins is the women's online clothes shopping, fashion clothing inspired by the latest fashion trends.Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in future.
Have a nice day!
Best regards,
Polly”
"It was my first time shopping with Yoins. Really happy with my purchase... love the top. It fits well and the material is so nice. I’ve just put a new order to Yoins for more tops! Definitely will be buying more from Yoins."
“Dear Sentinelrose,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in future.
Have a nice day.
Best regards,
Polly”
"The material is good and my dress came 4 weeks early.... Thank you Yoins I look forward to receiving the rest of my orders"
“Dear KelsoM-03,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in future.
Have a nice day.
Best regards,
Polly”
"Yoins delivers exactly what you ordered, some sites send you something different to what you ordered but not Yoins. I can't praise them enough"
“Dear terrilinscer,
We are very glad to receive your wonderful message. It is highly appreciated for your grand supports to us and your recognition of our products. Your recognition is our biggest motivation and the greatest affirmation of our work.
We hope to be with you in the future, and we will do our best to provide the best service and more beautiful and high-quality products for you in future.
Have a nice day!
Best regards,
Polly”
"The items I received are great quality, true to size and with fast(ish) shipping"
“Dear kristajwolfe88,
Thank you for your answer.
Your affirmation is our greatest support.If you have any question, please contact us.Thank you for your time. Have a nice day.
Best regards,
Yoins-Fannie”
"I have order many things from that store all the stuff amazing quality. Shipping. Is great and fast and packing is good too. Love love.
Recommend. "
“Dear InnkaSzlanyis,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in future.
Have a nice day.
Best regards,
Polly”
"Some of the products had better quality than expected. However the pants were too short. I'll probably stick to buying dresses and tops from them. Will definitely order again. Shipping was also very fast."
“
Dear Taffy-63204,
Thank you for your comment.
We are glad to hear that you are satisfied with our quality. If you have any problems with the order and items, please feel free to contact us and we will do our best to solve it for you! If we have any deficiencies, we also welcome your remarks. We will take an open mind and strive to create a 100% satisfaction service to you.
Have a nice day.
Kind regards.
Polly”
"I had a hard time picking because I loved literally everything on this site. I was sketchy about the shipping at first and quality. But I was wrong!!! These dresses are gorgeous and are great quality!! Better than I imagined. The shipping said it would take long but came 2 weeks earlier than it estimated!! Took about a week and a half to get here. Super happy and will be shopping again!"
“Dear krawls0,
We are very glad to receive your wonderful message. It is highly appreciated for your grand supports to us and your recognition of our products. Your recognition is our biggest motivation and the greatest affirmation of our work.
We hope to be with you in the future, and we will do our best to provide the best service and more beautiful and high-quality products for you in future.
Have a nice day!
Best regards,
Polly”
"Everything fit well, only thing i did not like was a tank top neckline that had some ruffles ( couldnt see that from the photo). Otherwise, the 2 dresses I got fit great and were very cute!"
“Dear kalisr10,
Thank you for your compliment.
Yoins is the woman's online clothes shopping, fashion clothing inspired by the latest fashion trends. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in future.
Have a nice day!
Best regards,
Polly”
"Everything is small or short, material cheap, see through. I guess you get what you pay for."
“Dear firefly2201,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.
We will refund any items that you are not completely happy with when you return it to us in saleable condition to our warehouse within 30 days of receipt. Due to hygiene reasons, we cannot offer refunds on pierced jewelry, underwear or swimwear, unless the items are visible defects. More details about return policy, you can refer to link, https://www.yoins.com/Yoins-Return-Policy-a-20.html.
If the size of the clothes you actually received is not same with the size information we provided. We will be very grateful if you can show us the difference. And we will responsible for it if there is over 3cm/1.5 inch inaccuracy of size.
For the quality problem, we will very appreciate if you can send us some pics of the external packaging and the SKU stickers and the problems of the items. After all the information is confirmed, we will provide you a proper solution for you.（anything wrong with the item with sufficient prove, we can arrange refund ,resend or return with shipping free)
In addition, the pictures are necessary. We need to determine the problem, according to the pictures which you provided. So that we can give a reasonable solution about that and solve the issue as soon as possible.
We have sent an email to help you deal with this matter, please do not worry. We hope you can reply to this email. We will give you a reasonable solution.
Hope to hear from you again.
Best regard,
Polly”
"I placed my first ever order on the 24th of May. Part of my order was dispatched (due to a few items being out of stock) on 6th June and much to my delight received by me on 14th June. The out of stock items were quickly re-stocked and received less than a week later. I am super impressed with the way the split order was handled, being kept updated on the status of the order regularly and the very fast and efficient way everything was dealt with. I was so pleasantly surprised by how quickly I received the order as well. Also the sizes are spot on which is awesome! I am a very happy customer and will definitely be ordering again soon!"
“Dear ernab,
We are very glad to receive your wonderful message. It is highly appreciated for your grand supports to us and your recognition of our products. Your recognition is our biggest motivation and the greatest affirmation of our work.
We hope to be with you in the future, and we will do our best to provide the best service and more beautiful and high-quality products for you in future.
Have a nice day!
Best regards,
Polly”
A rep from Yoins, Yoins, has responded:
“Dear DebbieWimbleto..,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in future.
Have a nice day.
Best regards,
Polly”