"I can not tell how happy I am about yoins and its customer service! They responded me really quickly with the kindest treatment ever. I am already recommending it to all my friends :) "
"Love the service, had tofetr a refund and service was very fast. Highly recommand. I bought 8 items Up to now and i love each pièce."
"Tops didn't fit and were poor quality. Would like to return"
“Dear grandmma1
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused. We are here to help.
We have 30 days return policy. Please view our return policy here: https://www.yoins.com/Yoins-Return-Conditions-a-111.html
As you are our US customer, we are glad to inform you that you can enjoy the free return to our US warehouse.
We have sent you an email to help you return. Please check your email address and reply to us so that we can solve your problem quickly. Thank you for your patience and understanding.
Best regards
Polly”
"Fast. Deserve my trust.
I'm found of new blouse. My first and so lucky buy from this store.
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
“Dear ilono4ka172,
Thank you for your compliment.
Yoins is the woman's online clothes shopping, fashion clothing inspired by the latest fashion trends. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in the future.
Have a nice day!
Best regards,
Polly”
"Always had a good experience with them, would highly recommend :)"
“Dear alexandra01ros..,
Thank you for your recent five-star feedback about your order.
Your satisfaction is hugely important to us, and keeps us motivated to try harder for our customers!
Have a nice day.
Kind regards.
Polly”
"Top is lovely thank you, fast delivery x"
“Dear RachaelTheaker,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in the future.
Have a nice day.
Best regards,
Polly”
"LA VERDAD ESTOY MUY CONFORME , ME HAN ATENDIDO DE MARAVILLAS, ANTE ALGUN RECLAMO, SON DILIGENTES Y AMABLES, LA ROPA CONCUERDA CON LA FOTOGRAFÍA, LOS TALLES SON CORRECTOS Y EL PRECIO ACORDE, LA CALIDAD ES BUENA . FELICITACIONES CONTINÚEN ASÍ ."
“Estimado MarielaFeldman,
Gracias por tu maravillosa reseña.
El equipo aquí en Yoins está encantado de escuchar tan buenos comentarios. Su afirmación es el mayor estímulo para nuestro esfuerzo sincero. Gracias por elegirnos y le ofreceremos productos más bellos y de alta calidad en el futuro.
Que tengas un buen día.
Atentamente,
Polly”
"The skirt that I got looked just like the picture! Super cute and good quality. The shipping was reasonable too and got here within a few weeks."
“Dear thatcaitlingir..,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in the future.
Have a nice day.
Best regards,
Polly”
"I ordered 6 items and all of them are better than the photos.
Very happy indeed "
“Dear karlabrooker,
Thank you for your compliment.
Yoins is the woman's online clothes shopping, fashion clothing inspired by the latest fashion trends. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in the future.
Have a nice day!
Best regards,
Polly
”
"No complaints about the company. Delivery was timely but dress was way too big. I will see how easy/hard it is to exchange??"
“Dear TiffanyVonderS..
Thank you for your comment.
We are glad to know that you have a good experience shopping with us.
We have 30 days return policy. Please view our return policy here: https://www.yoins.com/Yoins-Return-Conditions-a-111.html
As you are our US customer, we are glad to inform you that you can enjoy the free return to our US warehouse.
We have sent you an email to help you return. Please check your email address and reply to us so that we can solve your problem quickly. Thank you for your patience and understanding.
Best regards
Polly”
"Great shopping with Yoins, product came about a week early. Sizes were great and the value for money is brilliant"
“Dear KimTravis,
Thank you for your recent five-star feedback about your order.
Your satisfaction is hugely important to us, and keeps us motivated to try harder for our customers!
Have a nice day.
Kind regards.
Polly”
"Dress was lovely as described and material is gorgeous. Had a little hole in the side of lace otherwise perfect!!"
“Dear ChristineMarte..,
Thank you for your positive comment. Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you.
Have a nice day.
Kind regards.
Polly”
"Pleasantly surprised when I received the tops, all lovely and fit well, have received nice compliments about them "
“Dear Staffy-13760,
Thank you for your compliment.
Yoins is the woman's online clothes shopping, fashion clothing inspired by the latest fashion trends. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in the future.
Have a nice day!
Best regards,
Polly”
"The quality was good and the size was accurate. Shipping took longer since it was out of stock but I was aware of that. Just placed an in stock order and will evaluate then."
“Dear lilgary,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in the future.
Have a nice day.
Best regards,
Polly”
"I ordered 9 white dresses for a party and did not get 1 in time. I was never sent an email that some of the items were back ordered. The party was July 15 and I just received the first 3 items in August! Not at all happy with the delivery service. AND seems like everything runs small on the website. I probably will not order from Yoins again."
“Dear ktotty,
Thank you for shopping Yoins.
In order to ensure your account safety, we cannot disclose too much of your order information here. We feel sorry about any inconvenience. We have informed the relevant colleagues and they will contact you via email as soon as possible. Please pay attention to your email box left on the Yoins account.
If you need any further help, please do not hesitate to contact us.
Best regards,
Yoins Polly”
"I only received one item from my order."
“Dear htattershall,
Thank you for shopping Yoins.
In order to ensure your account safety, we cannot disclose too much of your order information here. We feel sorry about any inconvenience. We have informed the relevant colleagues and they will contact you via email as soon as possible. Please pay attention to your email box left on the Yoins account.
If you need any further help, please do not hesitate to contact us.
Best regards,
Yoins Polly”
A rep from Yoins, Yoins, has responded:
“Dear JessicaLemire,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in the future.
Have a nice day.
Best regards,
Polly”