"I can not tell how happy I am about yoins and its customer service! They responded me really quickly with the kindest treatment ever. I am already recommending it to all my friends :) "
"Поръчах стока ноември месец 2017 до днес нито имам стока нито въстановяване на сумата
Внимавайте това са некоректни измамници"
"I loved the dresses and they arrived in time and they look exactly the same as the pictuers"
“Dear Weam,
Thank you for your compliment.
The team here at Yoins is thrilled to hear such good feedback.Yoins is the women's online clothes shopping,fashion clothing inspired by the latest fashion trends.Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in future.
Have a nice day!
Best regards,
Iris”
"I brought a bikini at £11.00 so worth the money delivery a bit longer but it’s expected since it coming from a long distance. Worth the wait delivery took around about two weeks. Perfect fit perfect quality "
“Dear JamesJohnson-3,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback.Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in future.
Have a nice day.
Best regards,
Iris”
"Happy with everything. Order came earlier then expected, had a few back order items, but they were shipped oit the following week. Material is perfect, an absolutely love that everything is identical to the photos provided."
“Dear dancer94tianna,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback.Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in future.
Have a nice day.
Best regards,
Iris”
"Every purchase I’ve made has been perfect never an issue with and clothing"
“Dear josephinemaiol,
Thank you for your wonderful review.
Yoins is the women's online clothes shopping,fashion clothing inspired by the latest fashion trends.Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in future.
Have a nice day!
Best regards,
Iris”
"Customer service was very responsive and took care of any concerns that I had. They focus on making sure the customer is happy. "
“Dear DawnTwardy,
We are sorry for the inconvenience caused.
We will refund any items that you are not completely happy with when you return it to us in salable condition to our warehouse within 14 days of receipt. Due to hygiene reasons, we cannot offer refunds on pierced jewelry, underwear or swimwear, unless the items are visible defects.More details about return policy,you can refer to link,https://www.yoins.com/Yoins-Return-Policy-a-20.html.
Something went wrong with our system's return process recently. We are sorry about that. We hope that we can build a good communication with each other to solve the problem.Could you please contact us via email(service@yoins.com), the chat line(https://secure.livechatinc.com/licence/7243681/open_chat.cgi?groups=1) or call us by 00852-21364966 at 9:00 am to 6:00 pm GMT + 08:00 form Monday to Friday.
Looking forward to your kind reply.
Best regards,
Olivia”
"I have ordered from this site twice now and everything has fit great and came within a timely manner, I just place another order that was pretty big and still waiting on my shipping details. I hope everything comes as fast as the first one!"
“Dear KelseyAnn ,
Thank you for your support and your new order.
Here is the status of your order now. We are sorry to inform that due to the imbalance between supply and demand, some items in your order are out of stock now.We have received your request of splitting the order . We will ship the available items as soon as possible.
If you have any other further queries, please feel free to contact us.
https://www.yoins.com/Yoins-Contact-Us-a-33.html
Wish you a nice day
Best regards
Olivia
”
"I had alot of questions about Canada and they are very helpfuL!Thanks Frannie!"
“Dear NikaBrooke,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in future.
Have a nice day.
Best regards,
Olivia”
"I am happy with the beautiful dresses"
“Dear mirjam-73406,
Thank you for your compliment.
Yoins is the women's online clothes shopping,fashion clothing inspired by the latest fashion trends.Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in future.
Have a nice day!
Best regards,
Olivia”
"Order came through normal post in just under a week. Although slightly crumpled the jumpsuit was well made and true to size. Excellent for holiday wear "
“ Dear Ailsadouglas
Thanks for your support for our products and service. (＾－＾)
Your recognition is our biggest motivation to improve us in every aspect. We will provide more beautiful and high-quality products for you in future. (＾－＾).
There are many new products in our website, if you like them, welcome to order.
Wish you a nice day.
Best regards,
Olivia”
"I had some trouble receiving my emails due to logging in wth Facebook but Fannie promptly sorted it out for me, and even offered to split my order up so I can receive the garments that are in stock quickly, and have a second shipment for the final garment when it is back in stock. Thanks again Fannie! "
“Dear TinaFrance,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback.Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in future.
Have a nice day.
Best regards,
Olivia”
"Very good service. Thank you"
“Dear jessicacalder19,
Thank you for your comment.
We are happy to know that you are satisfied with our service. Your approval and support are the biggest source of our progress.And we will provide more beautiful and high-quality products for you in future.
We look forward to your visit again.
Best regards,
Olivia”
"Bradley was very quick to answer my questions "
“Dear Kerrieb05,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback.Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in future.
Have a nice day.
Best regards,
Olivia ”
"I am still waiting to receive my order but when I contacted them via the online chat my query was dealt with very quickly and professionally by Bradley. Thank you."
“Dear LisaMcClintock,
Thanks for your support for our products and service. (＾－＾)
Your support is our biggest motivation to improve us in every aspect. We will provide more beautiful and high-quality products for you in future. (＾－＾).
If you need further help , feel free to contact us!
Wish you a nice day.
Best regards,
Olivia”
"I had made the mistake of putting down wrong quantities when I ordered. I immediatetly sent an E mail to 3 different addresses they had on thier site.
I received a reply about 4-5 hours later stating that the order could not be changed.
Order was not shipped till 2 days later, I'm sure they could of done something."
“Dear Scott-67091,
We are sorry for the inconvenience caused .
Due to the time difference between the countries, it takes 24 hours for us to reply to your request.And if the items are in stock , we will send them out as soon as possible, so that you can receive your order quickly. Since the parcel has been shipped , we are afraid we cannot adjust the quantity for you .
In this case, would you mind receiving this parcel first and try the items? If you still don't like it, please contact us for return.
Hope to hear from you again.
Best regards
Olivia
”
A rep from Yoins, Yoins, has responded:
“Скъпи Силвия Аз,
Толкова съжаляваме, че чухме това.
В този случай можете ли да ни предоставите номера на поръчката си, за да проверите информацията за актуализацията за Вас? Можете да се свържете с нас по имейл (service@yoins.com), чата или да ни се обадите на телефон 00852-21364966 (9:00 ч. до 6:00 ч. GMT + 08:00 от понеделник до петък). Ако се свържете с нас чрез чат линия или ни се обадете, обърнете внимание на работното време, за да избегнете ненужното недоразумение.
Надявам се да ви чуя отново.
Поздрави
Iris”