"Service was horrible, they're impossible to get on the phone, strange rules. They demand to talk to your bank if you're shipping anywhere but to your home address, which is a big pain as holiday's approach and you try to ship things to your place of business. Charge fee's for everything that they can. Only allow FedEx deliveries, and won't make it so you have to sign before its dropped off.
I will NEVER do business here again. I will steer my friends away from this site."
"I like the promptness of this Merchant on my order
confirmation. This Merchant is truely Customer Service oriented."
"thank you,for makin it so easy to order we will up date fedback after product is recived,gerald
"
"Quick with shipment. Product as advertised. Excellent!!"
"No problems. Item came as advertised. Would buy from here and plan to again."
"You ad on Pricewatch stated $39.00 including shipping. Yet after invoice was charged $43.56
$4.56 more than what you advertised. Drive is $35.00 plus $4.00 shipping."
" I went through Price Watch to find you best price easy site to use."
"HORRIBLE, they dont reply to your emails and charge u ridiculous ammounts for shipping! I dont recomend these guys."
"This vendor charged the credit card but did not send ordered items. Repeated email inquiry were not answered. The only way to communicate with them are through email and fax number.
Take the money and run."
"Very easy to navigate through the site!
Excellent check out process with clear explanations of prices."
"Purchasing was easy and prices were good. The site was responsive."
"We rate this merchant, Cooler Express, as Excellent. We received the correct item in a timely manner. We are very pleased with the service."
"Good price, and site was easy to order from. Also liked straightforward presentation of pertinent details."
"I was surprised at the high shipping cost of $17.71 charged. It's more than 3 times what's listed for them on pricewatch.com which says $5 ground-$9 Fedex for this item."
"Order placed on the 25th not shipped until the 30th. 3 full business days (excluding weekend) just to process an order. I would shop elsewhere if you expect reasonable delivery time."