"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"I was skeptical when I first tried Zenni because the price difference was so great, compared to the national chain I was using. I've been very happy with every pair I have purchased. My eye doctor has looked at them and said they were fine. If you want to save a pile of money, try Zenni."
"Very quick process from ordering date to delivery date. Glasses are just what I wanted and fit well."
"Great glasses, arrived quickly "
"Return was easy. Unfortunately the tint was way to dark for indoor use. Will have to reorder and wait for the new ones to arrive which is disappointing but hopefully the credit is applied quickly as stated so I can get them before the wedding!"
"very good customer service"
"from start to finish the services were smooth i got my products without faults i would recommend for others"
“Thank you for your review!”
"My experience has been great so far."
"I tell all my family friends and patients about Zenni. I get color changing lenses that have no lines and also have blue blocker coating! And a blue light flash light to test it with! Plush free scratch resistance. They were 98 bucks with matching clip on mirror sunnies for inside the car! My son bought a pair of titanium flex blue blocker progressive transition type light weight glasses and a RX sunglass pair for his truck. He paid less than one pair ($249.00) at a regular eyeglass place. You can’t beat the price or the quality! I was not offered anything to review these purchases!"
"too many phones calls to correct."
“Thank you for your review. We’re sorry to hear that you encountered difficulties in setting up your return. At Zenni, we strive to provide an ordering experience that is second to none, and we regret that this was not the case this time. Your feedback is essential, as we’re always looking for ways to grow and improve our products and shopping experience. If you need further assistance, please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media. We’re here to help you.”
"Every thing went wery well"
"Excellent customer service"
"From start to finish. No surprises and no hidden costs ! I was able to afford a pair of glasses to drive with a bifocal lense added in the rx!"
"I ordered two pairs of eye glasses and received them in 10 days. The frames are really good and so are eye glasses. I am very happy for this purchase. "
"Always easy to use website. Love the virtual try on feature. Love my glasses. Reasonable prices and fast delivery."
"Cant complain! Great prices and helpful customer service via chat."
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review! We apologize if the glasses didn't work for you due to the tint being too dark for indoor use. If you’d like to order glasses with a tint suitable for indoors, we recommend considering sunglasses with fashion tint lenses or transitional lenses, as these options are better for indoor settings. Please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can better help you.”