"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"A customer for over 10 years and for life"
"I haven’t need glasses but now with readers and distance help I love the price."
"The site is so user friendly. The prices are phenomenal! I love the choices and the ease of the order process. The shipping is quick. Glasses in two weeks or less is great!"
"Lots of styles to choose from. I like the fit application; you can decide if the choice fits well. "
"My last 2 pair I have had issues with and the quality of the frames are cheap. I loved Zenni and have referred several people from our surgery center and I’m very disappointed."
"This was my first time ordering from an online vision company. The process was so very easy and they fit perfectly "
"Had a return purchase item "
"Everything went perfect!!! My two pairs of glasses were made to order !! I’m so pleased!"
"GOOD PRODUCT, LIGHTER THEN EXPECTED,"
“Thank you for your review!”
"Great product but needs better pricing on the progressives"
“Thank you for your review and feedback, we will definitely pass this along!”
"Simple and straightforward."
"Don’t count on express delivery, there promise is BS, mine took over two weeks!"
“Thank you for your review. The timeframe that we have for express shipping is 5–10 business days. And the timeframe will start after the day that the order is placed. We do see here that the glasses you ordered were successfully delivered within the promised timeframe. But we appreciate your feedback. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media. If you have further questions, we would be happy to assist you.”
"They were waiting for me afterwards vaca and U was happily surprised. They’re absolutely perfect. Look cute on me, which is a challenge itself and I love them. I have special prism lenses and getting cataracts so I opted for mirrored/dark lenses. Sams Club gave me a $300 quote and these were less than half so I was apprehensive but they’re perfect. Thank you! My next prescription will be to you. "
"Wish I had been more successful. I haven’t had an issue with my past orders. So I’m not sure what’s going on. "
“Thank you for your review. We are sorry to hear there was trouble with your order. Please contact us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with your order number, and we'll be happy to assist you further. ”
"This website store gets better every year. I've been having my glasses made with Zenni for quite a few years and have zero complaints. "
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review. We are sorry to hear the glasses did not meet your expectations and that there was an issue with the quality of the frames. At Zenni, we strive to provide you with an ordering experience that is second to none, and we are sorry to hear that was not the case this time. If you would like to check your return options, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.”