"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Great experience! Will order from now on "
"Love my glasses! SO affordable and easy check out with my HSA card. Only downside is they are a smidge smaller than the AI try on is, so they look a little odd on my face, but no one notices but me "
"See above …,narrow field of view with vision clarity "
“Thank you for your review. We are sorry if the field of vision on your lenses was narrow. At Zenni, we strive to provide you with an ordering experience that is second to none, and we are sorry to hear that was not the case this time. If you would like to check your return options, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with your order number, and we’ll be happy to assist you.”
"We were happy with our experience. "
“Thank you for your review! ”
"always receive my glasses quickly and process of ordering is fast"
"Very easy to work with! I have bought 2 pair of glasses I did not care for, returned glasses and ordered 2 pair I loved! Prices are great. Remember to get your PUPIL DISTANCE when have your eyes checked.
It’s part of your prescription, but you need to ask."
"Website was the easiest to maneuver through. Love the styles and prices. Thank you, Zenni, for saving my pockets "
"Very easy to order, nice selection, and good quality. "
"It was important to me to find great deals on eye wear that doesn't break the bank. Love Zenni !!"
"Great experience with Customer Support initially, then working through the website was seamless. Delivery was great with all the updates. Could not be happier with the experience "
"Fast service, quality product and great value. Thanks Zenni!!"
"Easy to order and quick shipping."
"Processing time was very long "
“Thank you for your review. We're truly sorry to hear that you have not yet received your glasses. We understand how important it is to receive your order on time and apologize for any inconvenience this may have caused. We constantly strive to enhance our shipping and sincerely value your feedback. In the meantime, please contact us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number. We are committed to improving your experience with us.”
"I am not happy with my experience "
“Thank you for your review. We’re truly sorry to hear that your experience with us wasn’t as expected. At Zenni, we strive to provide you with an ordering experience that is second to none, and we are sorry to hear that was not the case this time. We constantly strive to enhance our products and services and sincerely value your feedback. If you need help or have any questions, please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media so we can better help you.”
"I didn't get the glasses that I ordered but they made it right and are remaking them the correct way. They apologized for any inconvenience and were very sincere!"
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review! ”