"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"I like zenni optical. You can try on the frames virtually, the quality is good and the price is great"
"Easy order online. The frames i bought looked like wood and cyanne and thats not the case its clear plastic for both shades which makes them see through brown and light blue see through. which didnt show well in the picture or description. The first order i made hasnt even come yet. And is stuck in transit somewhere. Not thrilled but i ordered offline what do you expect"
"Great experience and I would highly recommend."
"Great selection, website is a bit of a pain when choosing lens types but other wise good."
“Thank you for your review! We are always looking for ways to improve the website and app, and we appreciate your feedback.”
"The choices are numerous and the product is excellent, and the service is very consumer friendly"
"
I’ve ordered three pair of glasses so far less than two months glasses are wonderful. One pair was too small. Was able to return them with ease. Got a store credit and purchased the new pair today. I recommend this to everyone don’t miss out."
"I never need to question whether my new glasses will be correct-perfection at the best!
And you can’t beat the prices!!
Will continue as a very satisfied customer. "
"I am on a budget and was able to obtain very good eyeglasses that I liked."
"Great experience with my order!"
"Y’all have made this very easy to order glasses on line"
"Good website and fast delivery. I will be back"
"Great and easy to order site "
"I am very happy with Zenni and my progressive glasses. Fit perfectly and perfectly priced!!!"
"It was a great experience and I'm very satisfied with the results. I can actually afford my glasses!"
"I absolutely love my new prescription glasses! They fit perfect!"
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review. We are sorry to hear that the frame style you ordered did not meet your expectations. We understand the frustration of not receiving the style of glasses you were expecting. If you'd like to explore your return options, please reach out to us using the information below.
Regarding the first order that you haven't received yet, the standard delivery time for all orders is 7–14 business days. If you haven't received your order within that time frame, please contact us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with your order number, and we will be happy to assist you.”