"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Will purchase my next pair of glasses with Zenni. Can’t beat the price! "
"Only complaint I have is your shipper. I didn't even need my glasses but seeing the tracking say they had been sitting for 4 days stressed me out big time. "
"Mom needed new glasses! Checked out here and she loves her new frames!"
"I LOVE IT, I THINK EVERY PERSON THAT HAS GLASSES SHOULD HAVE ONE OF YOUR PRODUCT"
"Had to use chat to place my order. Website is user friendly "
"helpful in choosing options. kept me informed during processing and shipping. affordable with quality"
"Love my frames and the script was perfect!!! I always come back to Zenni. "
"Was a great experience, quick and great service."
"Been dealing with Zenni for years. "
"Glasses have quality frame and the lenses are great"
"The ordering process is very simple. My wife and I will keep ordering our glasses from Zenni. "
"A very good experience, thank you very much. I'll come back "
"I expressed this.
I am very happy with the bifocal glasses made by your company. I realized it as soon as I wore it. I am sure it’s made to the exact prescription I provided. The durability of the frame is still to be determined but considering the quality of lenses I cannot undermine it. My glasses were much better than the one I got from my optician. "
"Love the glasses, shipping was very, very slow. "
"order could not be filled"
“Thank you for your review. We are always looking for ways to improve our products and services, and we appreciate your feedback. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media if you have further assistance, and we would be happy to assist you.”
A rep from Zenni , ZenniNK, has responded:
“Thank you for your review and feedback. At Zenni we strive to provide you an ordering experience that is second to none, and we are sorry to hear that was not the case this time. We are always looking to improve and have passed your feedback onto our team. If you need further assistance, please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website or on social media with any questions so we can better help you.
”