"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Very happy with the sizing of the frames and the bifocals are nice! Not tiny. "
"Very positive. Everything went well. "
"The glasses look nice and have the correct lenses and featured I ordered; however, the fit was incredibly tight on the bridge of the nose and on the sides. I actually had to go into my local America's Best location and have their staff adjust the fit because they were unwearable as they were upon arrival."
"Ordering was easy and fast. I love my glasses!"
"It’s too frustrating to all through it again. "
“Thank you for your review. We are sorry to hear if there was any trouble with the order, or ordering process! Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"I had to move from US to Canada and it was easy to navigate after using the online chat. I have a disability so it is so easy to order them and have them delivered, and so quickly"
"Good experience so far. happy"
"I LOVE my new sunglass frames, and the ones i didn't love were SO easy to return, thank you!"
"...................................."
“Thank you for your review! It does look as though the glasses have been delivered, but if you have not received them please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"Very happy with my glasses. Ordered another 2 on same day but no details about them was sent. That's my only disappointment. Thank you "
"They save our orders, our prescriptions and keep the prices down"
"Shipping times have improved"
"I really love the quality of the glasses and the frames "
"Great experience, would recommend "
"This is my 4th pair of Zenni specs and I have been 100% satisfied every time. Also, the lens cleaner cloth is wicked cute! "
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. We are sorry to hear the glasses are uncomfortable. We do have an adjustment guide linked below, but if that doesn't help please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.
https://www.zennioptical.com/how-to-adjust-your-eyeglasses”