"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Lots of frame selection and quick."
"Bought glasses for 3 family members plus clip on &/or magnetic shades. "
"My son Love the glasses great Quality"
"The quality of Zenni eyewear is top notch. I have ordered 8 pairs of glasses in various styles and been delighted with all but one but not because the quality wasn't there - they just didn't suit me. The delivery is FAST and service is excellent! "
"I ordered 2 pair of glasses on the final day of a sale and had a question about a third pair. Days later, when the person replied with the answer she was able to cancel my order. I reordered the 2 pair and added the third pair and received the sale price on all 3 pairs."
"Great price and quick delivery "
"I’m always happy with the quality of glasses and Zenni understands that I sometimes need extra help chooses a style for myself. "
"Not too happy with color on lenses"
"I googled about the frames Gail King was wearing on some TV show and came across Zenni, and it didn't fail me. Thank you"
"Simple process. Prescription was spot on. "
"It was just difficult for me to navigate the website. I would put glasses in favorites. I would go back and they weren’t there. I didn’t know how to get the bifocals. I had to ask my daughter and she had to walk me through it. It’s not an easy process."
“Thank you for your review. We are sorry to see that there is trouble with the website, but we are glad you were able to get your order placed. Could you reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with more information on where you had trouble? We would be happy to hear your feedback on what went wrong so we can provide a better experience!”
"Shipping was a bit slow, but the glasses are awesome."
"it was great as always!!!"
"Great frame selection, fair prices, easy ordering, and quick delivery "
"I not received the package."
“Thank you for your review. The standard time frame for all orders is 7-14 business days. If you haven't received the order within that time frame, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you. ”
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review. At Zenni, we strive to provide you with an ordering experience that is second to none, and we are sorry to hear if you are not happy with the color of your lenses. We are happy to assist you with any future orders if you decide to give us another try. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.”