"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Simple enough to use and place an order, and I like the customization options and the price, but sadly I cannot see clearly through the glasses I just received and I'm not sure why "
"The glasses were a new prescription for me. I wasn't sure if they would be what I needed. I am adjusting to them and although the bars from the glasses to behind the ear are a little flexible and I am afraid they will break, I like the way they fit. "
“Thank you for your review!”
"I have purchased from them in the past. My husband needed new glasses badly. He has never had a pair with great features. I ordered him 2 pairs as a surprise and i ordered 2 for me as well. Measurements were accurate and the glasses fit great right out of the package. "
"Fast shipping
Just can't use the glasses, I can't see anything. Very blurry.
"
“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"The purchase process was very good. I'm still waiting for the product to see if it works for me. "
"No problems. Shipping updates were accurate "
"I have severe astigmatism, so the fact that I can order both glasses and contacts at a very reasonable price is great! "
"My progressive glasses need some major adjustments to them. I have to lift my glasses up so I can read out of the very bottom of the lenses. The top part for the distance is good, but the PD are out too far and like I said about the part on the reading is way too low. These need to be sent back and new lenses made so I can use them all day every day."
“Thank you for your review. We are sorry to hear that your progressive glasses aren't fitting well and that you're having trouble with the adjustments. It sounds frustrating to have to lift them just to read. We want to make sure you can use your glasses comfortably throughout the day. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.”
"Great prices, especially on the progressive lenses! Quality eyewear too!"
"It was easy to choose from the selection and the options."
"Love ease and price and product"
"Friend recommended them years ago. Got my prescription. Ordered 2 pairs. Got them less then a week later. Came with a case each and a microfiber cloth. Fit great I see perfectly at an unbelievable price. Ordered a pair of subscription sunglasses and a pair for my Father. That same day got them less than a week again. With cases and cloth too"
"Had to return a pair that did not fit well and got great guidance for a replacement. All is well now."
"I have used Zenni for more than 10 years now, will never purchase my glasses anywhere else"
"would come again. good customer service"
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review. We are sorry to hear that you are not able to see clearly with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”