"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Unfortunately, I should have not ordered a light pink tint to my glasses. It does no justice. Makes my eye wrinkles and eyebags stand out even more. My fault. Zenni sent me what I ordered, but I really do not like them."
"Great eyeglasses! Good looking and quality. "
"Ordered ivermectin threes weeks ago, still don’t have our glasses"
“Thank you for your review! All orders do have a time frame of 7-14 business days including manufacturing and shipping. If the order has not arrived within that time frame, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"Quick, easy process. Fantastic customer service! "
"Great for single vision glasses. "
“Thank you for your review! We truly appreciate your feedback! ”
"Zenni has the best pricing on glasses I have found."
“Thank you for your review! We truly appreciate your feedback! ”
"good quality, easy to order."
"After 2 weeks they haven't shipped yet. Label hasn't even been made yet."
“Thank you for your review. We are sorry to hear that you have not yet received your order. We completely understand how frustrating it must be to wait, especially knowing how important the glasses are to you. We appreciate your feedback and are committed to making things right. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with your order number, and we would be happy to assist you.”
"I just want to know when my
Order will be arriving. Can anyone help
Me?!"
“Thank you for your review. We completely understand your frustration and the uncertainty you're feeling. We know how important it is to have a clear answer about when your order will arrive, and we truly want to help resolve this for you. The standard timeframe for all orders is 7–14 business days after the order is placed. If you haven't received your order within the promised timeframe, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or through social media with your order number, and we will be happy to assist you.”
"As a repeat customer, I'm always satisfy w Zenni's products. "
"Have ordered 4 times, really never had a problem with Zenni. Keep it going."
"Great fit, very light weight,,fast mailing, regular mail."
"horrible. did not receive refund. "
“Thank you for your review. We are sorry to hear that you haven't received your refund. We completely understand your frustration and are committed to making things right. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media, and we'll look into this further for you.”
"Have always had wonderful experiences and glasses are a great price."
"I’m new to the company and will be returning. "
“Thank you for your review, we are so glad you found us!”
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. We are sorry that the glasses are not what you were hoping for. If you would like to check your return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”