"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"10 out of 10. Never disappointed after ordering from zenni. I order for many people around me and everyone happy "
"I was pleased at how easy the process was and was even told to try it by my Optometrist at Costco."
"Patient service rep was patient"
"I just received 3 more pairs of the cutest glasses to add to my growing Zenni collection. "
"I also have my sons and my coworkers ordering from Zenni. I’m hooked for life."
"You sent me distance instead of readers."
"I was a little apprehensive ordering eyeglasses online. But it was a seamless process. And customer service answered any concerns I had. They were awesome!!"
"Easy, very, very easy and even easier!"
"Love the options in frames and lenses. I've purchased over 6 pairs. It's more economical and more fun to buy complete new frames than to replace the old one. I used to wear silhouettes. Zenni titanium is as good as them at a fraction of the cost. I've gotten my family on them and everyone is super happy. It's fun to have different sets of glasses for different functions. I love the latest new transition lenses: my eyes feel quite relaxed when I wear them. One thing to keep in mind when ordering from Zenni: read the frame description to ensure it's a right size for you. If you do, like us, you will be super happy. "
"was very easy to find a pair, ordering was simple, shipping was fast, will be buying more"
"Went online.. searched. Found Zenni. Decided why not try it out. Glasses are nice but.. need to have them adjusted to correctly fit ME and I am not sure if they actually put the prism in.
Beyond that.. the only other thing is please give me a choice of the glasses case color! "
"These were a 2nd purchase, but I can clearly see out of the lenses (blurry). "
“Thank you for your review. I'm sorry to hear about the issue with your recent purchase. Blurry lenses can definitely be frustrating! Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"I ordered glasses and sunglasses online with a prescription and your visual method of selecting which product. I ordered a second different pair this year. Both times are perfect as ordered."
"Ordered 2 pair of glasses and both pair have a bad right lens with respect to prescription accuracy. Glasses are unusable."
“Thank you for your review. I'm sorry to hear that there is trouble with the right lens! Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"Great prices for progressive"
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. We are sorry to hear that you are not able to read with the glasses. It does look as though a single vision distance prescription may have been ordered, but we would be happy to look into this further for you. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, so we can help. ”