"I've shopped at ZipZoomFly for years. Always VERY fast. They offer the best shipping to Alaska!"

"Terrible Service. Placed order for video card with 2 day free shipping on 9Feb. Web site showed item was in stock and received order confirmation. Checked site 2 days later, and item showed as out of stock, and order showed as processing. On 16Feb status still showed as processing. Spent an hour calling numerous times before finally contacting their customer service to be told item was out of stock. Terrible customer service and misleading business practices. I will never order from these people again. "

"This is my first experience with this company and overall my experience has been extremely poor. Within 18 hours they changed their story 3 times (Shipping tonight to backorder to discontinued.) CS reps were polite, but unhelpful. I will never do business with them again and I won't recommend them to any one. They had a chance to be really good, but blew it big time."

"Delivered on time, as ordered. Website easy to use. They insisted on an extra confirmation step for my personal credit card that I've never had to do with anyone else, which delayed things by a day or two."

"While customer service and return policy may not be as good as other large parts supplier, bottom line and fast free shipping simply rocks for the system builder."

"Very competitive in their pricing. Extremely fast processing of my order. I would like to see a "compare" feature so I could compare similar items being considered."

"I at a GREAT time ording from ZipZoomFly! I wish more people would be like them. "

"I've been using zipzoomfly for years and had my ups and downs, but more ups than any..now they took away the free 2nd day shipping..business with them may be coming to an end. But I'll get on to the real deal..I ordered my G7 mouse, keyboard, and a 20.1 wide screen LCD...turns out only the mouse and keyboard was packed and shipped while the LCD still says packed. I call, didn't get a answer so I left a email..got an email back saying it wasnt in stock, when the website clearly says its in stock. even right now it still shows "In Stock" for that item. Fooling your customers is a huge turn off. Now they say I have to wait until they get it back instock, then ship it. I even paid for 2nd day shipping for it.. totally unacceptable."

"I have purchased a graphics card ATI X1900XTX and I got my order in less then 24 hours for overnight shipping. The Packaging was great. And it saved me alot of down time when I needed the part right away. The folks at zipzoomfly.com work hard to satisfy their customers and I am one happy customer and plan on coming back soon for more part."

"Order was placed on Monday night so Zipzoomfly would have it first thing tuesday morning. tuesday my credit card was charged and order showed as packed at their order status site, from their definiton of what PACKED means: PACKED

This stage involves the following:

Receiving any items in your order that need to come from other locations.
Performing live testing on products that require it.
Packing your order for shipment.
The packing stage is an indication that your order will be shipping soon, or may have already been shipped. You can expect a tracking number at the end of the day via email.

Well here it is Wed. 2/15/06 at 10:45pm est and still the order status shows " PACKED " . Trying to get hold of this company by phone is a joke, and that would be putting it mildly. Why would a company that does this volume of sales not have a 1-800 number to call, I should have checked this out first, big mistake on my part. I use to always deal with Newegg.com, but they were out of stock on the parts I needed, so I decided to give Zipzoomfly.com a try, this will haunt me forever now. I will never order anyting from this company again. I will be checking into filing a complaint with the B.B.B. tomorrow, that is for sure. I do not recommend anyone do business with this company.

02/13/06
$1175.97
Asus X-Mars K8P1 CPU Cooler Retail ***Free 2nd Day***
Packed

Enermax ELT620AWT Liberty 620W Power Supply Retail ***Free 2nd Day***
Packed

eVGA GeForce 7800 GT CO PCI Express 256MB GDDR3 Video Card w/HDTV, Dual DVI & VIVO Retail ***Free 2nd Day***
Packed

AMD Athlon 64 X2 4400+ Processor Socket 939 Retail ***Free 2nd Day***
Packed

Abit AN8 32X C51D/CK804 Athlon 64(FX)/64 X2 Dual-Core Skt939 DDR ATX Motherboard w/Audio, Gigabit LAN, RAID/Serial ATA Retail ***Free 2nd Day***
Packed

Credit Card Holder
Packed

And still I am waiting for the e-mail and tracking number."

"I have never ordered from zipzoomfly.com but they had a good deal with a motherboard and video card combo I could not turn down. First of all one of the memory slots went bad on the motherboard about 2 weeks of owning it. I have been trying to contact zipzoomfly to receive a rma # thru email and voicemail with no response. This is getting frustrating when a company does not take care of the customer once the item ships out their door..."

"I ordered a soundcard from Zipzoomfly on Sunday. It was shipped on Monday and arrived on Tuesday. Simply amazing, and what makes it even better, the shipping was free.

Although I did order an OEM product, Zipzoomfly could have done a better job packaging the item. The card wasn't even fully "inside" the box. Half of it was on top of one of them box flaps when I opened it, meaning all the foam material was on one side of the box, not sufficiently insulating the card. But hey, at least it isn't broken."

"Another perfect transaction. Never a complaint with this company."

"WOW! Fantastic customer service, great pricing, super fast shipping.

I have always purchased my computer parts at ZipZoomfly's top competitor(NEW***). This time I decided to try ZZF for a couple of reasons. 1) the total price of parts including shipping was approx $25 cheaper than NEW*** and recently NEW*** has switched from 2 day FedEx to 3 day UPS. 2) ZZF offers FREE 2 day FedEx on most orders! So I gave ZZF a try not really sure what to expect.

I bought a total of 4 parts (motherboard, memory, cd burner dvd combo & hard drive). I used PayPal for payment. Now as soon as I made the purchase I realized I had made a mistake on my order..I got the wrong type of memory. Problem right? Wrong...in my account settings I was able to cancel my order that I just placed 5 minutes prior and then I did a new purchase with the correct parts this time. I thought that maybe this action might cause a delay in shipping but all was good. I ordered on a Wed afternoon, it was shipped on Thurs morning an I received it via 2 Day FedEx on Saturday. Thats right....SATURDAY!!! I was, still am, very happy. I have found a new supplier for all my computer building needs.

Also, when I called customer service to verify that my first order was indeed cancelled and to make sure there wouldn't be a problem I received nothing but reassurance and understanding. She even called me back, even though I didn't request it, to tell me that everything was ok with the PayPal refund for the cancelled order. Now that is great customer service.

Thank you ZipZoomfly...you have a new loyal customer. Sorry NEW*** you were very good to me but ZZF is a notch above."

"I had a question about a shipping error and the Customer Service picked up the phone after only nine calls to their number. My shipping question was that all items that had been shipped together with Free 2nd Day Shipping had a 7 day delivery date. I called to correct the problem and was asked to hold at which time they transferred me into voicemail. I called back and they again refused to answer the customer service number. They did not correct this problem, answer any of my web requests or return my calls. I would not recommend them to anyone simply because of their extremely poor customer service and their bait and switch practices with shipping."