"Shipping was smooth and fast. Received email confirmation that item had shipped, it arrived the next day!"

"This is a great web site. Everything is laid out in an easy to use fashion. The prices are great and sometimes you can get free shipping. I will return over and over in the future to purchase more items."

"Intolerable customer service. I tried to return a HDD I received for Christmas. I wanted to send it back and pay for the shipping and difference of a more expensive HDD of the same model series. The one I got was simply too small for my needs. 20 phone calls (each approx. 15 minutes, and emails and web RMA requests got me no response. No one answers the phone. The one time I did get through, the woman said they have a no exchange policy and to return would incur a restocking fee. She did not care that my intention was to upgrade to a more expensive product at zipzoomfly and that my current product was still factory sealed in it's original packaging.
I've done business with zipzoomfly many times in the past and always praised them for their fast shipping and low prices. I have learned my lesson that they offer those two at the cost of zero customer service and they have now lost my future business. If you shop zipzoomfly.com, make sure you intend to keep your package, even if it's broken, because they don't care about the sale once they get the money.

-G. Parnell, Atlanta GA"

"Transaction was great. I've always loved dealing with ZipZoomFly. I usually pick them over NewEgg if item is comparably priced. I love the free 2 Day shipping!"

"Order was entered promptly, with email confirmation.
Order was shipped the next day, again with email confirmation and FedEx tracking number.
I recommend ZipZoomFly highly."

"Excellent transaction!! 5 Stars!! Lightening Fast Shipping and excellent products!"

"Very affordable, very fast shipping. Packing was lacking a little, but nothing was damaged."

"After 4 days with no status except for "Processing....." I started to leave voice messages with customer service with no response. On 1/10/2006 I sent an email requesting that the order be cancelled. On 1/12/2006 I received an email stating that the order was shipped on the day after I had requested that it be cancelled. The order was shipped two weeks after the order was placed with no explaination for the delay. I also tried to cancel online on the order status page, An order cancel button should have been present since the order wasn't shipped, but the button was not present. I feel that my order was only shipped after I requested that it to be cancelled and don't understand the missing cancel button on the order status page. If the item was not in stock zipzoomfly should have notified me and given me the choice to cancel. "

"Extremely upset - I ordered a digital projector for a client and had it shipped to my mailing address, which happens to be a UPS store. The package was supposedly "left at front door - no signature" by Fedex - the package was never received. I filed a claim with Fedex, but they will not talk to me - only the shipper. I have called and emailed ZipZoomFly multiple times, and have not received even one response. THis is toally unaccpetable Cusomter "service"."

"In looking for the cheapest price for a pair of 7800GT video cards I came across ZipZoomFly which had a low price, an instant rebate, and had a special going on with the company who made the video card in which I could send in for a free copy of Quake 4. Free 2nd day shipping sealed the deal, I highly recommend using this company."

"Everything about my experience with Zipzoom was very good. I placed an order easily, they allowed me to ship to a different address than my billing. That caused a slight hang up as I had to verify the address over the phone (maybe a 4 min phone call, prompt response and got to talk to a real person) which delayed the shipping by a day. Other than that, everything about my ordering experience was courteous and quick."

"Found their prices slightly better than the other resellers. Order processing seems to take a full day which is a little slower than normal but 2-day shipping offsets that slowness in terms of order to delivery time. Haven't had any problems with the products so can't attest to their current customer service.

Will do business again."

"Great price on a great lcd. Plus had free 2nd day shipping"

"I have purchased from ZZF several times with great success. Their prices are always competetive, and they offer free 2-day shipping on most of their stock. Of all the orders I've made, they have always shipped the next business day, and were delivered promptly. My only complaint is the layout of the site can be a bit hard to navigate, but if you know exactly what you want, it is not a problem."

""