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Verified
1/5

2008-10-21

"WORST EXPERIENCE EVER. Zipzoomfly.com sent me a defective keyboard, then charged me a 15% restocking fee to send it back!!!! So, I paid to have it shipped to me, paid to ship it back, then paid a 15% restocking fee...for nothing.

They have the worst return policy of any company I've ever done business with and a "pass the buck" mentality in customer service.

I filed a complaint with the U.S. Federal Trade Commission, the California State Attorney General's Office, the Alameda County District Attorney's Office and the Better Business Bureau. SHOP AT YOUR OWN RISK WITH ZIPZOOMFLY.COM, they don't respect their customers at all.
"

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Verified
3/5

2008-10-20

"This vendor has taken its time to ship my items in the last 3 or 4 times I ordered. It has fullfilled them in the time allotted. But, when I first began to order I experienced faster ship times when I first began ordering from this vendor. They don't have a rush or ship the same day option."

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Verified
4/5

2008-10-17

"they do mostly good but they do not process fast they keep checking your shipping address billing address I mean its good if you do that for first time shoppers with zipzoomfly but every time its boring and time consuming shipping delays all this would make a headche to buyers"

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Verified
5/5

2008-10-14

"Very satisfied with zipzoomfly.com and resellerratings.com. From the highly-rated resellers, I picked zipzoomfly because a comment here said that they pack OEM hard drives carefully. They do! The drive is in a plastic clamshell, the clamshell is in a shock-absorbing foam block, and the block is in a shipping carton with air-pillow packing. Thanks for the tip on their packing. The shipment arrived on the scheduled day, and the cost with shipping was the lowest I saw."

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Verified
4/5

2008-10-12

"Order was shipped expediantly, but Fed-ex could not locate my address. So I have not received my product as of yet.10/12/08"

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Verified
2/5

2008-10-10

"Bought 2 Seagate Momentus laptop harddrives from them and had them overnighted because my laptop crashed and it was urgent. They were the only retailer that had the model I wanted. Unfortunately, they didn't bother shipping them out, even though on the order status paged it said "Shipped" - a lie. They called the next day, around the time I was expecting the package, to explain this to me and ask if I still wanted the order, but that it wouldn't get get there until Monday. They don't deliver on weekends, and I was originally expecting the package on Friday. It made me mad because I really wanted them for the weekend. And I paid for overnight shipping that took 4 days.

Good selection and prices, but I would NOT use ZipZoomFly if time is a factor.
"

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Verified
5/5

2008-10-10

"Received my order in a timely matter. I had to submit an RMA exchange for a GTX 260 (RMA N281887)that had video corruption. I shipped it back via fedex 2nd day and they received and processed the return in 1 day. I also requested that they ship the replacement back to me via fedex 2 day and they did. Very good customer support and good comucation.
"

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Verified
5/5

2008-10-08

"I must say I have had a great experience shopping with ZipZoomFly. They handled my orders promptly and effiently and had great prices too! I am very happy and will continue to shop with this company.
Rocky Shepheard
"

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Verified
5/5

2008-10-06

"Item came brand new in box with batteries. Everything went well. Shipped instantly, but took some time because it came from california to new york. Very happy with this purchase."

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Verified
5/5

2008-10-03

"ZipZoomFly drop the price on my EeePC100H by 50 bucks!

Selling for 450 before tax and free shipping--great product, great service, and Fed Ex 2 day was worth the 12 bucks!

overall good company!
"

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Verified
5/5

2008-10-01

"Easy to place order. Quick Shipping. Will buy again from them."

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Verified
5/5

2008-09-24

"I must say that I am very impressed with ZipZoomfly.com, I was referred to them by a friend in the business. They have an incredible arrey for your pc needs. The prices are very reasonable aswell as the shipping charge and delivery time is low as well. I highly recommend purchasing you pc needs from Zipzoomfly.com, thank you. Kat McGinn"

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Verified
2/5

2008-09-23

"Took them 3 days to get 1 item in a box and ship it Horrible timing and charged more for shipping then every other website I will definetly NOT purchase here again if I can help it. I like fast shipping and cheap prices definetly not their area but they will probably have your item in stock because its overpriced including shipping"

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Verified
5/5

2008-09-20

"ZipZoomfly sent me just what i asked for with no problems. Fast shipping without the headaches. Would do business again considering they have very competitive prices."

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Verified
5/5

2008-09-20

"They are excellent in services"

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