"This site is amazing! The price was unbeatable and the shipping was extremely fast."

"****_A_V_O_I_D__A_T__A_L_L__C_O_S_T_S_!_****

ZIPZOOMFLY =MAKING MONEY SELLING DEFECTIVE MERCHANDISE! YES, THAT'S RIGHT FOLKS--YOU READ CORRECTLY--THESE THIEVES CHARGE A RESTOCK ON GOODS THAT DON'T EVEN WORK!!!!

THEY SOLD ME A *DEFECTIVE* HARD DRIVE [200GB 7200 RPM HITATCHI NOTEBOOK DRIVE] THEN REFUSED TO PAY THE RETURN SHIPPING AND THEN CHARGED A 15% RESTOCK FEE-- ON A *DEFECTIVE* DRIVE! ***THESE THIEVES ARE **MAKING MONEY*** SELLING DEFECTIVE MERCHANDISE!** WHAT A SCAM!!!

DON'T SAY YOU WEREN'T WARNED!!!!

BUY FROM NEWEGG--FORGET ZIPZOOMFLY THIEVES!"

"My purchase was for a Asus 8800GT video card. Item was in stock, order was processed promptly and shipped on time. Very happy with my experience."

"Extremely good experience.
Reasonable prices, fast shipping, neat packaging.
I am not the first-time buyer and will keep zipzoomfly site at the top of my list of preferered shop sites."

"Bought a Notebook hard drive at a great price. The item was out of stock at most renowed sites. Choose 5-7 days shipping, The hard drive arrived on time and very securely packed. Their site is easy to use and a lot of built in security features. Pretty satisifed with the service and product.
Thanks ZipZoomFly !!!"

"This store is amazing to get stuff. A lot of their products are actually cheaper than other places. My 4 gig corsair survivor was 37.90 with free shipping and newegg sells them for 49.99 with $4.99 shipping, but they are out of stock... tiger direct is the same. I ordered it thursday evening and it was shipped the next day!"

"Unfortunately my experience with zipzoomfly was not good. The problem started with the fact that zipzoomfly has not joined the 21st century - with all its marvels of global economy and good customer service.
I ordered a Samsung 942 LCD monitor as a Christmas gift. I travel for business and ordered online while in Japan using my US credit card - the delivery address was also the same as my credit card address so it should not have been a big issue. I received a confirmation email that the order was being processed. When I arrived back in the states after a week the monitor had not arrived so I went online to and found it cancelled. No email advising me why or no notification as to the cancellation; it was simply cancelled.
I called their customer service to find out why my order was cancelled without notifying me and was told that because I used the credit card outside the country (I can only assume they determined that by checking the IP address at order time) that constituted the order was a fraud. Apparently using a US credit card with the same shipping address in the US as the credit card billing address raises issues at zipzoomfly when done from outside the country. I could understand if the order was being sent to a location other than the billing address or if zip asked for more proof to prevent fraud but to just cancel it without checking or notifying is just simply lazy and ignorant. I order a lot of items online because I travel a lot and this is the only company that still operates in the 1950's... and without bothering to let the customer know the order is cancelled and why. I explained to the customer service rep that this policy is unacceptable and was told this fell under their terms of service. He couldn’t quote that anyway and I could tell he was not going to be of any help, didn’t care, and was just talking from a script. Naturally there is nothing that makes a customer happier than when a teenage employee tells you something like that. Instead of just apologizing and moving on to resolve the issue I get the ToS thrown at me. Because it was a Christmas present I asked zipzoomfly to send a new order via 2 day FedEx with zip paying the difference between the 5 day and 2 day service. After a lengthy wait on the phone while he asked his manager he advised I was to reorder the item and select 5 day ground delivery and when they shipped it, it would be changed to 2 day ground service. I did as I was told (tried to call zip to confirm that after I ordered and never could get anyone to answer the phone) and when I saw the order it showed as 5 day ground. So I was hoodwinked and they never did ship it via 2 day ground and it was sent 5 day ground.
This has been the worst example of online customer service I have ever seen. This company is so incompetent on so many levels it would be far better for you to spend your hard earned dollars else where. This sad-sack operation does not deserve your money and until they change their customer service as well as join the 21st century global economy I would recommend you find another on-line store that can easily accommodate the modern day shopper. Poor service all around. I recommend that zipzoomfly review its policy on credit card orders. If it needs further evidence than ask the customer for it. Secondly, if you cancel an order then notify the customer by email. Your current policies are archaic.
"

"Placed the order on Friday after hours, had everything dropped off at my door step by Tuesday. Supposed to be 1-2 days processing and 5-7 days shipping so I wasn't expecting anything till next week, hats off great merchant."

"Web site good, prices good, shipping a tad slow but not any worse than the others. I will purchase from them again."

"An item was backordered w/o contacting me first (it still shows as "in stock" on their website.) Their online tracking shows my order as shipped, but the box I received has "backorder" handwritten beside one of the items. I can not get in touch w/ customer support to clarify whats going on. I've had good experiences w/ them in the past but this is unacceptable.
"

"They delivered product super fast! Product was packaged perfectly and functioned perfectly. Fastest service I ever recieved. Thanks !"

"I have ordered from this seller on more than one occasion experience has been very positive. They have good prices and fast shipping, I would definitely buy from them again. I ordered 2 memory modules on Jan. 2nd and it was delivered to me on Jan. 4th. I live in the state the seller is located in and I'm sure that is to my benefit."

"Quick shipping, video card arrived in perfect condition, runs amazingly. First purchase from ZipZoomfly, it was easy and fast."

"They put the order on hold for no reason, and sent a verification email. I returned the email AND left 3 voice mails to their "verification department" (who never answer the phone or return calls). After two weeks they canceled the order. When I finally got hold of a person, they welcomed me to put in another order for $40 more for the same item, but could not ship my original order at the price they promised/lied. I informed them I could produce phone records and server logs to back up my claim that I contacted them 4 times for verification, but they refused and blamed the fact that it was canceled (overlooking the fact that it was THEIR fault). Stay away from ZipZoomFly, it's a fly-by-night bait-and-switch company. SCAM ARTISTS!!"

"Great buying experience. The best price on the internet. Thank You ZipZoomFly! "