"The tech Kelvin who performed the task was very knowledgeable, respectful and honest, well done job."

"Excellent customer service"

"BGE Home is unable to meet my service needs in a timely fashion. On Friday, June 12, my furnace was leaking water in my lower level laundry room. The best your representative good do was schedule a Monday afternoon appointment. Not satisfactory. Not acceptable."

"The representative was nice, but was not able to give me a quicker appointment"

"In 90+ degree heat I could only get service 4 days out. I will be cancelling my BGE Home contract. I has someone else in here immediately and the cost was comparable to the cost of my contract."

"The technician was very honest and gave us advice that would save us money and time."

"Wonderful I'm happy as a customer"

"I just want to have some one call me. Also I do not care for the $45 fee to have electrician look at electrical panel to tell me how much you will charge me if I chose to not go with your company I am out $45 Other companies do not charge for at the job and than give me aprice fee for the job. like. That is what bugs me."

"It was pleasant. The young lady that helped me was nice and informative."

"Very good I explained the problems and the person I spoke with was very helpful and informative about the situation."

"Always a pleasant, helpful Customer Service Rep on the other end of the phone."

"With someone who got Cardio n breathing issue would have liked to see a quicker response then 4 days with temperatures in the 90’s."

"It turned out fine thanks to the young lady I spoke to. I am a contract customer for 40 years or more. I firmly believe all contract customers should get the first service as advertised on tv. The customers that are not contract customers should come before me."

"I was very satisfied. The rep was friendly, very patient, and helpful. She was looking out for my best interest."

"You need more technicians. This is the second time I needed service in the past 2 weeks. Both times it takes several days for an appointment with a technician and we needed service sooner."