"Very great customer service and customer friendly excellents."
"He was very friendly and helpful"
"I always get excellent service from carparts.com. "
“Hi Reviewer3229201045,
We are incredibly grateful that you took the time to share your feedback with CarParts.com. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
Thank you for doing business with us.
All the best,
Anthony C.
Customer Advocate Team”
"Very easy to order, great prices and a lot of part to choose. Thanks "
“Hi Reviewer764912..,
Thank you so much for leaving us with a 5 star rating review. We look forward doing more business with you soon.
Regards,
Rose R.
Customer Advocate Team”
"I'm not a mechanic. I'm not associated with Carparts.com, for promotional consideration or test runs. I'm a straight up paying customer.
I needed to replace rear taillight assemblies in a 2011 Buick Regal and searched for them. I bought the set Carparts offered. The shipment was prompt. The parts are quality and I installed them today in half an hour. They fit as well as the OEM.
I'm really glad Carparts is around to offer good merchandise and good pricing. Stellar stuff to work with and a good store to purchase from. Website was flawless. Thank you, guys.
"
“Hi Reviewer3888277709,
Thank you so much for leaving us with a 5 star rating review. We are glad to know that you are satisfied with your shopping experience with us. We look forward doing more business with you soon.
Regards,
Rose R.
Customer Advocate Team
”
"Tks !!! So good , so fast and good quality product!"
“Hi Reviewer2705866624,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Thank you,
Norylin T.
Customer Advocate Team”
"Excellent good sale man best "
“Hi Reviewer1103348599,
Thank you for leaving a wonderful review. We, at CarParts.com are thrilled to hear such good feedback. We hope to do business with you again soon.
Thank you,
Norylin T.
Customer Advocate Team
”
"Ordered 2 stabilizer bushings only got 1 paid for 2"
“Hi,
Thank you for sharing this review about the Sway Bar Bushing.
We apologize if this has caused you any inconvenience. Based on our records, you placed an order for 2 quantities of the Sway Bar Bushing. Can you please tell us the condition of the shipping box when you received the item? Would you like a replacement, or would you prefer to get the refund of the missing bushing?
Please reply to the email we sent so that we can process the necessary on this order.
Thank you.
Shebet C.
Customer Advocate Team”
"customer service was great"
“Hi Reviewer543126986,
Thank you for taking the time to write about your experience. It is wonderful to hear thatwe were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Thank you.
Shebet C.
Customer Advocate Team”
"Only one of the the brackets I ordered was delivered but they charged me for both."
“Hi,
Thank you for sharing this review about the delivery of the Driver and Passenger Side Fog Light Bracket.
We apologize if this has caused you any inconvenience. Based on our records, the passenger side was delivered on the 2nd of November under UPS Mail Innovation No. 92748903031844543400836874 while the driver side has an estimated delivery on the 6th of November under UPS Mail Innovation No. 92748903031854543400728534. In this regard, a rebate will be processed in a form of a refund within 24-48 business hours and posting will depend on your bank.
For clarification and further assistance, please do not hesitate to reply on the email we have sent.
Thank you.
Shebet C.
Customer Advocate Team”
"Awesome customer from the gentleman who attended me. Forgot his name, my apologies. He was very helpful and thorough. "
“Hi Reviewer1898174560,
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Thanks,
Emmy C.
Customer Advocate Team”
"From my ordering a radiator and returning it. They were quick in Sending the radiator and quick in refunding the purchase price.
Very friendly and helpful associate in reordering the correct radiator. A heavy duty radiator. "
"Discount offered as promised"
“Hi kenboyer,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com
”
"Very good salesman and good transaction."
“Hi Reviewer4147458208,
Thank you for taking your time to provide us an inspiring rating. We are glad to hear that you were satisfied with the quality of service we are providing to our customers.Providing a great customer service experience is our priority. We're looking forward to doing more business with you in the future.
Thanks,
Emmy C.
Customer Advocate Team”
"Nice to find a place that has what you need. "
“Hi Reviewer315654995,
We are incredibly grateful that you took the time to share your feedback with CarParts.com. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
Thank you for doing business with us.
All the best,
Anthony C.
Customer Advocate Team”
"easy,fast,great experience,this has got my business"
“Hi Reviewer1206327052,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
A rep from Carparts.com, CustomerAdvocateTeam, has responded:
“Hi Reviewer3599269157,
Thank you for providing us with a 5 star rating review. We are glad to know that you are satisfied with your Customer Service experience.
We look forward doing more business with you soon.
Regards,
Rose R.
Customer Advocate Team”