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Product & services pricing
3.74/5
Chance of future purchase:
3.32/5
Shipping & packaging:
3.21/5
Customer service:
3.41/5
Return/Replacement policy:
3.27/5
Featured Review


Verified
5/5

2022-06-08

Fit like it was fresh off of the factory line

"Thank you for making this process simple. I got the right part easy and in the first try"

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi Rachaun,

We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!

Regards,

Shen S.
Customer Advocate Team
CarParts.com


Verified
5/5

2022-06-08

Good customer service

"My order was shipped quickly. While I haven't installed it yet, customer service was very helpful with a concern I had."

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi studiosbydesign,

We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!

Regards,
Shen S.
Customer Advocate
TeamCarParts.com"”


Verified
4/5

2022-06-08

great shop

"great parts at a great price with easy delivery."


Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi PlainGuppy-29567,

Wow! Thank you for the awesome review. Please visit CarParts.com again soon!

Regards,

Shen S.
Customer Advocate Team
CarParts.com”


Verified
5/5

2022-06-08

Easy, fast

"Easy to order, easily tracked, fast."

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi KindOstrich-99420,

Wow! Thank you for the awesome review. Please visit CarParts.com again soon!

Regards,

Shen S.
Customer Advocate Team
CarParts.com”


Verified
5/5

2022-06-08

Fast shipping

"Excellent and fast shipping "

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi grabartlaser,

Wow! Thank you for the awesome review. Please visit CarParts.com again soon!

Regards,

Shen S.
Customer Advocate Team
CarParts.com”


Verified
5/5

2022-06-08

"Good"

""Good so Far"Keep Up The Good Work"

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi FunnySpider-10935,

Wow! Thank you for the awesome review. Please visit CarParts.com again soon!

Regards,

Shen S.
Customer Advocate Team
CarParts.com”


Verified
5/5

2022-06-08

Great

"Great service fast and reliable"

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi MysteriousBeetle-50593,

Wow! Thank you for the awesome review. Please visit CarParts.com again soon!

Regards,

Shen S.
Customer Advocate Team
CarParts.com”


Verified
5/5

2022-06-08

Excellent

"Everything worked great and was as described."

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi nathanbarnette24,

We are happy to hear that you are satisfied with the part you ordered from us. We at CarParts.com feel great achievement whenever we hear that we helped another customer put their vehicle back on the road. Thank you for this feedback!

Regards,

Shen S.
Customer Advocate Team
CarParts.com”


Verified
5/5

2022-06-08

Fast shipping

"I got my package the day I was suppose to get it! I opened my the box and the headlights were well packaged the quality looks good I have not installed them yet! But satisfied with the service."

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi hectorcardoso,

Wow! Thank you for the awesome review. Please visit CarParts.com again soon!

Regards,

Shen S.
Customer Advocate Team
CarParts.com


Verified
5/5

2022-06-08

Great service

"Ordering a mirror and fast delivery "

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi PleasantPeacock-47239,

Wow! Thank you for the awesome review. Please visit CarParts.com again soon!

Regards,

Shen S.
Customer Advocate Team
CarParts.com”


Verified
5/5

2022-06-08

Excellent experience

"Perfect fit and unbeatable price. Thanks alot I will buy again "

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi SuccessfulFerret-61323,

Wow! Thank you for the awesome review. Please visit CarParts.com again soon!

Regards,

Shen S.
Customer Advocate Team
CarParts.com


Verified
5/5

2022-06-08

All parts

"Product as described fast delivery always "

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi PreciousPython-21511,

We are happy to hear that you are satisfied with the part you ordered from us. We at CarParts.com feel great achievement whenever we hear that we helped another customer put their vehicle back on the road. Thank you for this feedback!

Regards,

Shen S.
Customer Advocate Team
CarParts.com”


Verified
2/5

2022-06-08

Shipping Issues

"Paying ten dollars for shipping on a small part should be enough to guarantee that the package would arrive when initially stated. Mine part was shipped on May 31st, originally scheduled to arrive on June 2nd (great for standard shipping), but was delayed until June 7th. I would have been fine if the original estimated delivery was for the 7th, but that's more than double the original shipping time. All that aside, the part was correct and in good condition. "

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi Scott,

Thank you for taking the time to send us feedback about the delivery of the Kool Vue Mirror (FD254ER). An email was sent to you on how we can help. Please check and respond to my email. If you still have questions, feel free to contact us so we can assist you further

Thank you,

Sherryl P.
Customer Advocate Team


Verified
5/5

2022-06-08

Transmisión pan

"Best price around. Seems like a quality product. I really like that it has a plug so i can drain the fluid without having to remove the pan. "


Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi DizzyPanda-83309,

We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!

Regards,

Shen S.
Customer Advocate Team
CarParts.com”


Verified
5/5

2022-06-08

Timely updates

"They had updates available as soon as I placed my order. Shipment was delayed but they sent me an email informing me before FedEx did. Would recommend carparts to all of my racing buddies for inexpensive, reliable parts. "

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi DavidBrown,

We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!

Regards,

Shen S.
Customer Advocate Team
CarParts.com”