"Very great customer service and customer friendly excellents."
"Do not order here worst service ever"
"Cracked my side mirror on my 2009 Toyota Prius and this replacement glass fit perfectly and installed easily. The mirror was shipped quickly and the job was done in 5 minutes "
"Fast, arrived in perfect shape. Very pleased. Thank you!"
“Hi AmusedPanther-66308,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"Parts were in stock and super fast shipping!"
“Hi CharmingStingray-57275,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"Parts where damage when deliver to me"
“Hi Cesar, thank you for working with us to resolve the situation you experienced. Providing a great customer experience is very important to us, and we apologize that your initial experience did not meet that standard. We appreciate the chance to work with you in resolving the situation. If you have time, please feel free to let us and everyone know about your most recent experience with us. Thank you again for your feedback!
Regards,
Patrice
Customer advocate team”
"Very Easy To Do Tha nks........"
“Hi markpage-25420,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"Fast shipping cheap prices"
“Hi JollySwordfish-41414,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"No issues using this service. Will use again"
“Hi WildMockingbird-8118,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"This is very bad, cannot replace the car parts because of damage box. I taught the focus should be the part. Even if I ship the item, they will send it back to me. Ihe part is of no use to me. I have to buy a new part for my car. "
"When the product I ordered arrived, there was an issue with one of the taillights, but I called and the lady I worked with took care of the issue quickly. I was really pleased and will definitely be ordering from this company in the future."
“Hi johnknauss,
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"Product was good came fas"
“Hi WittyCrocodile-50022,
We are happy to hear that you are satisfied with the part you ordered from us. We at CarParts.com feel great achievement whenever we hear that we helped another customer put their vehicle back on the road. Thank you for this feedback!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"I was able to get discontinued parts for my truck "
“Hi SuperRaven-87365,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"Had exactly what I wanted and it was received expeditiously! "
“Hi SuperBird-64320,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"YOU HAD THE PART I NEEDED @ A VERY GOOD PRICE."
“Hi graceautorepair,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"I called Carpart by phone to get part I broke. The agent listened to me and got me the right part at a reasonable price.
"
“Hi CalmStingray-38013,
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
A rep from Carparts.com, CustomerAdvocateTeam, has responded:
“Hi QuaintImpala-21685,
We are happy to hear that you are satisfied with the part you ordered from us. We at CarParts.com feel great achievement whenever we hear that we helped another customer put their vehicle back on the road. Thank you for this feedback!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”