"Great phone help.walked me through step by step with what I was trying to achieve."

"I was pleasantly surprised at the short wait time I experienced before talking to a representative. He was friendly and helpful."

"Waiting to receive an email concerning my $75.00 reward gift card. I did not realize I had to email a code number to the reward center in order to receive the gift card. There is a 90 day experation date on receiving the card and that had expired. I still think I should be elegible to receive the card. Hopeing to hear soon, thank you."

"Once again, your telephone communication is Fine but your email communication actually doesn't exists!! I sent 4 emails to you but NOBODY replied to me! It's been more than 5 days but I haven't yet heard from anyone! That was why I had to CALL you to find out what's going on. At least, your rep. was good and solved the issue. But, when he emailed me the two documents regarding my Gas supply contract, one of the documents was broken and unable to be Opened. So, I asked/replied to him to send me another (unbroken) one, so I can open and read it. But, here we go again - I haven't received or heard anything from you, although I requested 3 days ago. This is just Unbelievable and I start doubting how much I can trust your services either. You are certainly losing your credit. I hope you would somehow improve your email communication, I mean, you SHOULD!"

"Customer Service representative, Marury was attentive, helpful and thoroughly professional."

"Customer service was great. Answered all my questions and took care of my request."

"I never received the welcome notice once my utility approved my switch, the call was questioning my status which could have been avoided had it been sent"

"also wanting to sign up for service warranty insurance. Found out neither service was available in my area."

"First off, my experience with Constellation was through a 'chat' rather than a telephone so many of these questions were irrelevant. My issue of wanting to be able to manage my account was not accomplished as Constellation only lets business customers do this. What?!"

"I'm not sure renewal offers are equal fir all your customers. If they are equal, you representatives need more training regarding your offers."

"Not as cheap as I was led to believe when I signed up."

"I can't wait to get out of my contract with Constellation"

"The experience was very nice. I learned why I had a problem, and was able to repair the issue. Two complaints: the lovely voice on the call was difficult to understand because of thick foreign accent, and your system did NOT notify me that I had turned off Autopay, and did NOT notify me that my bill was overdue."

"I called to discontinue my service with Constellation as I have transferred my Gas needs to GA National GAS"

"I was concerned with a termination penalty when I spoke with Peggy. Fortunately she clearly indicated that there would be no penalty & provided a confirmation. Quite a nice change as compared to by natural gas provider! May be back, but now found a much lower rate. It was a pleasure dealing with Peggy"