"no problems with the delivery of my electricity but the email after my phone call stated that I maybe charged a $50 fee for early cancellation that was not what the phone call was about. I had requested not to renew my contract with Constellation after 1/05/2020 the ending date of my present contract."
"My questions were answered in a timely fashion"
"survey long but exceedingly inclusive of issues related to good customer service"
"Excellent. The agent was pleasant, patient, professional. Outstanding der ice."
"Very good Service and a happy custormer"
"Always fine until a payment was made of the wrong amount accidentally. Then quickly cut my services in 30 degree weather. Not very pleased about that."
"So far I'm ok. I'm hoping my contract with Constellation will continue with no increase... thank you"
"Bottom line... I'm no longer a customer."
"The representative was a great listener and helped resolve my issue. Therefore, it was a positive experience."
"You should be able to update your address online without having to do live chat to update. This survey should pertain to chat as well since I didn't call."
"The rep on the phone was GREAT!"
"Great constellation has been really good."
"Better than all utilities I have contacted"
"Had a problem with my electric company. One of you agents figured out the problem. He even called me back after talking to him once to try to resolve it."
"Except for the language barrier, good"