ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified Constellation Shopper
Verified
5/5

2019-12-28

"no problems with the delivery of my electricity but the email after my phone call stated that I maybe charged a $50 fee for early cancellation that was not what the phone call was about. I had requested not to renew my contract with Constellation after 1/05/2020 the ending date of my present contract."


Verified Constellation Shopper
Verified
5/5

2019-12-28

"My questions were answered in a timely fashion"


Verified Constellation Shopper
Verified
5/5

2019-12-27

"survey long but exceedingly inclusive of issues related to good customer service"


Verified Constellation Shopper
Verified
5/5

2019-12-27

"Excellent. The agent was pleasant, patient, professional. Outstanding der ice."


Verified Constellation Shopper
Verified
5/5

2019-12-27

"Very good Service and a happy custormer"


Verified Constellation Shopper
Verified
4/5

2019-12-27

"Always fine until a payment was made of the wrong amount accidentally. Then quickly cut my services in 30 degree weather. Not very pleased about that."


Verified Constellation Shopper
Verified
5/5

2019-12-27

"So far I'm ok. I'm hoping my contract with Constellation will continue with no increase... thank you"


Verified Constellation Shopper
Verified
1/5

2019-12-27

"Bottom line... I'm no longer a customer."


Verified Constellation Shopper
Verified
5/5

2019-12-27

"The representative was a great listener and helped resolve my issue. Therefore, it was a positive experience."


Verified Constellation Shopper
Verified
5/5

2019-12-27

"You should be able to update your address online without having to do live chat to update. This survey should pertain to chat as well since I didn't call."


Verified Constellation Shopper
Verified
5/5

2019-12-27

"The rep on the phone was GREAT!"


Verified Constellation Shopper
Verified
5/5

2019-12-27

"Great constellation has been really good."


Verified Constellation Shopper
Verified
5/5

2019-12-27

"Better than all utilities I have contacted"


Verified Constellation Shopper
Verified
5/5

2019-12-27

"Had a problem with my electric company. One of you agents figured out the problem. He even called me back after talking to him once to try to resolve it."


Verified Constellation Shopper
Verified
4/5

2019-12-27

"Except for the language barrier, good"