"Switch over from Agera has been smooth and almost unnoticeable"

"I like what they promise, but I'm still waiting on a lower bill and my $75 gift card that I was suppose to get 2xweeks after signing up."

"Issue was resolved quickly, with no difficulty. Representative was friendly and efficient."

"I had a good experience with customer service overall"

"Called Constellation regarding a competitive call from another energy provider trying to trick me into switching over to their service. I called Constellation to ensure that my satisfactory experience I have had with Constellation for the better part of 4 years continued."

"Honestly, my general experience with Constellation is disappointment. My prior plan expired on 11/21/19. I called Constellation to inquire about a plan with a lower rate (.095) and was told I could renew my plan at the new rate effective 11/21/19. As of the date I called, February 14th, my rate had NOT changed and I was still be charged the old rate. I suspect that this would have continued to go on forever if I had not called to correct this. How am I supposed to have confidence in your company when things like this happen?"

"Unsatisfactory experience. Customer Service reps could not access document which referred questions to them."

"I called to renew my rate only to find there was a problem with renewal 2 yrs ago and Iwas never notified problem"

"In general my experience has been good each time I have called Constellation. Short waiting times and pleasant, helpful representatives!"

"It was awful. I wont be calling again. Constellation couldn't care less about helping their customers."

"Your policies make no sense and need to be changed"

"The only thing was not being able to understand everything the lady said. Had to listen very carefully."

"Your rates are fair, the response time was fairly good, the telephonist was nice but apparently she was unable to take my payment."

"Great, do away with account numbers"

"It was great. Afterer checking my contact I referred a friend and I'll be receiving a gift card for $50 and so will my friend. Win win"