"See above comment & DITTO again"

"Ladies telling me they are mailing label! To much waited time looking for it!!"

"I’ve had problems getting hooked up with Constellation from Day One but it was not any fault of yours. Some dingbat who used to live in my apartment unit decided to leave and not pay his bill and there were problems. But the representatives from Constellation were all very helpful and they all reassured me that they’ll do their best to not get me disconnected while they rectify the problem. Unfortunately, this wasn’t the first time this ever happened. But, the first time that it did, I was disconnected - for 3 days - and with a 9-year old boy at that time, spending a weekend in the dark in February was not an ideal way to go. And nobody could do anything about it until the following Monday. I had visions of this same scenario happening. So I was pleasantly surprised and quite glad that it didn’t. Thank you very much for making my move a little bit less hectic this time."

"Everything was handled professionally"

"Terrible. Been calling in since August to fix my issue that wasn’t even my fault, smart meter page you go by is wrong. I take pics of my meter everyday for the last 6 months. Cross meter issue verified by oncor, but yet I’m told I still have a balance when I was paying more than my usage every month. I compared my bill to my neighbor who was getting charged for me my meter and I should be receiving credits. 6 months of calling in, stressed beyond belief, had to live for weeks and and weeks without heat and ac to prove it wasn’t my usage, has taken a mental and financial toll on me to figure this out and yet you still come back and tell me I am wrong when I have 6 months of pics to prove my usuage on my meter. It does not add up to what smart meter website says that you charge me for. Seems like oncor is being very dishonest and no one with your company seems to care. I’ve probably talked to 100 reps in the last 6 months and every single one has told me there is nothing they can do."

"Answered how I got into Constellation very clearly, but I would’ve liked Proof of Savings over Con Edison and that could not be provided."

"Very good will know if things are correct within the next few billing cycles."

"THE PEOPLE I TALKED TO WERE VERY NICE BUT THE DELAY IN GETTING MY MONEY IS TERRIBLE"

"Professional showed care and concern"

"Was given the run around regarding my issue"

"As a new customer it seems that I would be contacted with a follow-up before I had to bring to your attention that I had not gotten a confirmation e-mail (because rep did not take it correctly)"

"Your representative was very nice and pleasant, that makes a big difference when talking to someone over the phone."

"Still waiting on resolution"

"The representative was snippy from the start and handled my situation poorly."

"Tridonna was great. Very helpful and pleasant. She took care of us right away and explained everything clearly."