"See my previous answer to question 27."

"is was great but survey ask to many questions"

"I've been somewhat skeptical since signing up with Constellation, but after my experience with your representaive, I have a different perspective."

"terrible, have reported you to MA Dept of Public Utilities and MA Attorney General"

"Overall I enjoyed the experience and the technician was also knowledgeable and efficient with the connection process. Hey was friendly and professional."

"First three calls very stressful. My fourth and also my last call satisfying."

"Overall, experience has been good. But hire more people that are fluent & understandable with the English language. In a 3rd world country, your rep would excel. Also, by not involving a supervisor, you'd save m-o-n-e-y!"

"I have enjoyed being a customer. Always helpful and understanding! If the hot sounding guy on the other side of phone could have video called I would have stayed"

"The number of questions for this survey is ridiculous. This has been the worst part of the whole experience."

"It was a poor experience because they’d interrupt you because representatives do this type of work from day to day and they may fill the customers get confused but they may not be confused it may actually be a mistake made but not on customers side."

"Kind and courteous. . .considerate Efficient"

"My personal experience was terrible. Was it worth $50 to lose a customer potentially again in the future?"

"Overall experience has been great so far. I would stay with Constellation if your 12-month plans were more competitive (cheaper)."

"Constellation is the way to go"

"Stop increasing rates to pay for a dubious air conditioning repair insurance that would not cover the customers' established HVAC service company. These insured repair companies have a history of selling unneeded work and limiting replacement equipment to inferior brands. I'm likely to go with Texas Power Switch 100% renewable contract winner at the end of my contract."