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Verified Constellation Shopper
Verified
5/5

2020-01-24

"Overall, everything was explained and the representative was very knowledgeable and patient. Thank you"


Verified Constellation Shopper
Verified
5/5

2020-01-24

"Always satisfied with Constellation."


Verified Constellation Shopper
Verified
5/5

2020-01-23

"I can't speak highly enough of your customer care person, Amal, and I hope I have spelled his name correctly. I am a retired widow and he spoke to me with such respect and caring. He is a great asset to your company. He handled my problem immediately, very knowledgeable."


Verified Constellation Shopper
Verified
5/5

2020-01-23

"It was a very pleasant experience."


Verified Constellation Shopper
Verified
5/5

2020-01-23

"Excellent - I had confusion from other company, which prompted the call and your representative was excellent - very clear and helpful. I finished the call feeling confident that I was being taken care of and my account was important to Constellation. Thank you."


Verified Constellation Shopper
Verified
1/5

2020-01-23

"the customer services answer the phone before transfer any department they was very nice okay ,but You need to gave more training to the customer services in facturation"


Verified Constellation Shopper
Verified
5/5

2020-01-23

"My husband passed away, I moved to VA for the present time. That was my reason for canceling. Your reps were very understanding and kind."


Verified Constellation Shopper
Verified
5/5

2020-01-23

"We are impressed with Constellation and the monthly newsletters with tips and usage"


Verified Constellation Shopper
Verified
5/5

2020-01-23

"Too many questions on this survey."


Verified Constellation Shopper
Verified
5/5

2020-01-23

"It was professional and courteous."


Verified Constellation Shopper
Verified
5/5

2020-01-23

"My three year contract was very good with constellation - I will go back when I find a cost better than my current power company is offering - It was a pleasant experience with this company."


Verified Constellation Shopper
Verified
1/5

2020-01-23

"Still charging me a late fee over a representative's mistake!! Cant get a supervisor to return my call. Been 2 days"


Verified Constellation Shopper
Verified
5/5

2020-01-23

"Again, her courtesy was excellent. She is a valued employee. Give her a raise."


Verified Constellation Shopper
Verified
5/5

2020-01-23

"Just fine - returning to you after being hustled to nrg."


Verified Constellation Shopper
Verified
5/5

2020-01-23

"Great EXPERIENCE she helped me with my issue and got it straightened out."