"The second represents (whom which I am rating here), was excellent. She anticipated what would be needed by calculating something for me before I asked and called me back when I accidentally hung up. The first representative was very difficult to understand because of his accent."

"Constellation customer service was great. Issues handled in a timely manner."

"Constellation customer service was knowledgeable and pleasant to work with."

"I was very disappointed in your service. would not recommend to anyone."

"agent l spoke to went beyond what l expected with the issue l thank her"

"Your staff CODY was very informative,courteous,polite. He is the best that I have been in contact ever. Give him a raise in salary. Dr. Malik"

"Excelente servicio de todos los operadores"

"Always an easy pleasant experience."

"EXCELLENT customer service"

"The electricity suppose to be on the 20th of December I requested 23rd then changed to the 20th about 5 days before moving and when I moved they no electricity in the 20th and when I called again on the 20th ,said it will take couple of hours they sent emergency notice the utility company I have been all day waiting at the end of day contacted centerpoint they said never received request for the 20th ,I don’t understand why Constellation agent didn’t send request I have been with no electricity now for 3 days,that’s really terrible agent terrible company because I contacted Constellation agent more than 3 times every 2 hours they give the same answere while they didn’t even submit request whyyyyy they do that!!!?!!!!"

"Reba, was wonderful to work with."

"I plan to seek another provider. I am not happy with the increased bill I was assured that I would be saving money by switching to Constellation. Not so."

"quote given over phone turned out to be higher than emailed showed waiting for email for reply to my email"

"Generally, I have had a good experience with Constellation."

"I had a simple question, and it was answered quickly. It might be nice if Adjustment figures on the BGE bill were explained ahead of time, either by notation on the bill or by seperate mailing. This explanation would have saved the phone call."