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Verified Constellation Shopper
Verified
3/5

2020-01-05

"I called about renewal of my contract when it came due because I had the house up for sale. I was assured that when it was sold there would be no penalty, but I got an email saying there would be a penalty charge. Until I know for certain that this will not recur, I do not feel the issue was resolved to my satisfaction. Written/email confirmation would have been better than a case number (although I recorded that). I don't trust that this is over yet."


Verified Constellation Shopper
Verified
5/5

2020-01-05

"The repxwas very professional and for the best rate for me"


Verified Constellation Shopper
Verified
2/5

2020-01-05

"Constellation gives the impression thru their customer care reps that the customer’s concerns are not important."


Verified Constellation Shopper
Verified
5/5

2020-01-05

"Rep was excellent and very knowledgeable......"


Verified Constellation Shopper
Verified
4/5

2020-01-05

"I had been anyway. overal with Constellation but since they have shown that they do not want my business, I will not return as a customer."


Verified Constellation Shopper
Verified
5/5

2020-01-05

"Please re-read my previous comment a 5 day grace period would show some moral decency and compassion in the people who make these rules"


Verified Constellation Shopper
Verified
5/5

2020-01-05

"The representative was very knowledgeable, courteous and helped resolve my issue very efficiently and timely manner."


Verified Constellation Shopper
Verified
5/5

2020-01-02

"My experience was very pleasant and satisfactory."


Verified Constellation Shopper
Verified
1/5

2020-01-02

"I am considering a class action law suit"


Verified Constellation Shopper
Verified
4/5

2020-01-02

"Want my budget bill adjusted to a higher rate. Was told first phone call I would get a letter with response. After 2 weeks, no letter. Called back spoke with same rep Reba. Again want my EPP adjusted higher. Said she would out another reiin and call me back with result. Waiting for an answer from her currently. I do not want a high balance owed at the end of the year and feel that my monthly charge will be too low based on the average of consumption."


Verified Constellation Shopper
Verified
5/5

2020-01-02

"Overall it was pleasant. I will continue to recommend constellation energy."


Verified Constellation Shopper
Verified
5/5

2020-01-02

"No problems with this company."


Verified Constellation Shopper
Verified
3/5

2020-01-02

"In general we do real good together- YOU have been my electrical provider for many many years- reasonably priced- thanks"


Verified Constellation Shopper
Verified
5/5

2020-01-02

"I WAS VERY PLEASED WITH MY EXPERIENCE WITH THE AGENT I SPOKE TO. I HAVE HAD GREAT REPOSES WITH CONSTELLATION! THANK YOU. HAPPY HOLIDAYS."


Verified Constellation Shopper
Verified
5/5

2020-01-02

"It could not have been better!"