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5/5

2003-05-06

"i'm very pleased with the service. i recieved the product three days after the order! everything works just fine, would definetely recommend to anybody.."

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5/5

2003-05-06

"So far so good. I haven't yet received my order however the ordering process was quick and easy."

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5/5

2003-05-05

"My order was confirmed by email the next day and was received within ten days; new in the original packing and in perfect working order. I have placed another order with this company. "

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5/5

2003-05-05

"Purchased the Canon Powershot S-50, 5 Megapixle Digital Camera. Ordered from ibuydigital.com. I like dealing with ibuydigital.com so far.I am able to talk to a person easily. Good prices."

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Delivering products on-time
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Ease of checking delivery status
Delivering products damage free
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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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5/5

2003-05-03

"Very quick and secure services. I got a phone call
from my credit card company to confirm my order
just a few hours after I made an order at www.Dbuys.com. Shipping processes is also very
smooth and fast. I am happy and will go back
to Dbuys.com soon.
"

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Overall product shipping and delivery process

5/5

2003-05-02

"Good company to order from. They ask you to jump through a few hoops (e.g. return phone confirmation on Internet purchase, write review for delivery upgrade), but for the money saved I think it was worth it. Got what I ordered at a great price in only 4 days without any hassles. I plan on buying from them again. Would suggest they send an email with tracking info when shipped, though."

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5/5

2003-05-01

"I was very pleased with the service and the price of the product. I would definitely buy again and refer my friends and family to you."

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5/5

2003-05-01

"No problems at all. Thank you!..............................................................................................................................................."

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5/5

2003-04-30

"Well, all I can do is echo what has been written before. Dbuys is the real deal. I too did considerable research before buying my Canon G3 digcam and although Dbuys wasn't the absolute lowest, they were among the two or three lowest _reputable_ companies offering the camera. No arm twisting to buy other stuff at all. Although I remain confused why an internet order requires a one to two day wait and a phone call before it ships.

Couple of things: Dbuys said they'd ship 3-day Fedex, and the invoice says just that, but it took eight days to get this little 5-pound box from NY to SLC, UT. I don't know if it was all Dbuys fault though, the tracking page for Fedex had the package going all over the North East, NY, PA, NJ, then to TN and finally on out to UT. Man, I would've liked to take that trip!

Second, my G3 essentially died about two days outside the return window Dbuys supports. One phone call to a cat named Jim, Ext. 208, and only a little arm wrestling got an RMA to exchange the camera. Jim is a good man, and this is the sort of treatment that'll will keep me coming back. Thanks, Jim and Dbuys.

By the way, Canon has evidently dropped the ball on QC and CS. There are myriad reports of Powershot cameras with multiple problems lately and most of the word from consumers is Canon could care less. In fact, after owning my G3 just ten days they cavalierly said: "Just send it to us, we'll crack it open and try and fix it."

Not the response one wants to hear after dropping over 500 bucks on a brand new camera. Canon has lost a future customer I can assure you of that.

But, Dbuys has earned a customer for life.

MH
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-04-30

"Order was shipped promptly as promised. The ordering process was straight forward and price was good. "

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5/5

2003-04-30

"Did extensive research on where to buy my Canon G3... after looking at Dbuys ratings, I decided to go with them. After ordering online, I called back to confirm my order at their request. Got one very neutral question asking whether I wanted any accessories with free shipping. I said no, and that was it. Product was packed well, and I received it as promised, full US warranty, all accessories included. Would definitely recommend dbuys.. do the research, read the feedback, and buy with confidence. I did, and saved at least 150 bucks..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-04-30

"I bought a digital camera from Dbuys. I am satisfied with the product and service. The product was exactly as described on the site and I have not encountered any problems. I received the product little late because of Ester holiday. I am fine with that. No probs with shipping or packaging. Customer service was not a problem either. Sales representative did not force me to buy accessories. I would recommend this seller."

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5/5

2003-04-29

"Very fast and courteous service. I was very favorably impressed and will look forward to doing business with them again.

LC, Altamont, KS
"

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N/A

5/5

2003-04-29

"Shopping was easy. Very helpful. Asked about peripheral needs but not pushy. excellent experience - would shop with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free

1/5

2003-04-28

"I would never order from this company again. I placed an order on 4/22, funds were withdrwan from my account 4/26, and today 4/28 when I contacted them about a tracking number they dont know where my merchandise is, and transfered me multiple times to a voice mail box. My original order was over $900 and 6 days later I still have nothing. I never had any problems with NewEgg."

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