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4/5

2003-05-14

"decided to buy through dbuys after reading these reviews and receiving recommendation from a friend who has also bought there. ordered a sony mini dv camcorder and on the whole was very pleased.
ordered online on a monday evening and received the camcorder the following monday. the only minor issues during the process was that they want you to call them for order confirmation, they kind of imply that if you don't register for resellerratings.com your delivery will be delayed, and they don't send you a tracking # when they ship the order.
That said i would still deal with it and order from them again as all of the above are worth the money saved from buying at a brick and mortar.
"

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5/5

2003-05-14

"Good service, and was happy with the products received. Will buy again in the future."

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5/5

2003-05-13

"Linda was very curtious when she took my order. She answered every question i had and made other recomendations to go with the product i ordered. All of these combined would made my experience pleasent and i will order from I BUY DIGITAL again.
Thank you very much Linda.
"

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
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5/5

2003-05-10

"Great Buy. Got the order in 4 days. Will purchase from Dbuys again. The sales person was very nice and the order came early."

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Overall product shipping and delivery process

5/5

2003-05-10

"* Good no hassle service.
* Very quick checkout without asking you to register etc.
* Quickly shipped it to me. Earlier than I expected.
* Had a problem with my credit card. Promptly called me to get a different number and process it immediately.
* Product arrived in good shape.
"

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N/A
Is trustworthy
N/A
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-05-09

"Purchasing was easy. Follow up was excellent. What I liked was they called to verify the order to insure I was the purchaser. Thats a win for me and the bank. Good to see they have a verbal contact on large ticket items. Job well done Dbuys. The order was shipped promptly as stated and received on time. John the representitive was very helpful; a real voice to talk to, not done often enough these days, which I give to them a high mark in superior customer service. Would not hesitate to order from them again and would recommend to my friends. Howard"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-05-08

"Ordered Nikon Coolpix 5700. Extremely happy with whole transaction of my purchase. No pressure, no hard sell for accessories. Received camera as ordered within 4 business days. Thank you!"

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-05-07

"I ordered camera a Canon G3 camera and am awaiting shipment. Was offered free upgrade to 3-day shipping by registering with this site"

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5/5

2003-05-07

"Sofar the service has been good. 11111111111111111111111111111111111111111111111111 1111111111111111 1111111111111111111111111"

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Overall quality of the company
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N/A
Is committed to quality products and services
Likelihood of customers making future purchases
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4/5

2003-05-07

"This company has very polite and helpful employees and a good web site with lots of extremely useful information.

My only problem with Dbuys is that they don't permit you to have different billing and shipping addresses. Other companies allow this by verifying with the credit card company that the person being shipped to is on a list of acceptable people and addresses. This means that you have to order gifts in plenty of time to have them shipped to you and for you to then ship them to the actual recipient. Of course, it also means additional trouble dealing with the secondary shipment.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
N/A
Is committed to quality products and services
N/A
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall customer service
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
N/A
Web site being easy to use

5/5

2003-05-07

"I had search many websites to try to find the best deal for the secure digital memory card that I wanted to buy for my HP camera. Your company had the best price & according to the ratings I saw on the Internet, ibuydigital sounded like a safe company to buy ther merchandise I needed. I ordered the memory card on Wednesday, April 23rd at 1:00 pm & I was surprised to have it about 1:30 pm the next day. I was extremely impressed by everything ibuydigital had to offer; from the ease & security of ordering on their website to quick & free delivery. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-05-07

"Dbuys provided very fast delivery and an excellent price."

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Pricing of products and services
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Is committed to quality products and services
Is easy to do business with
Is trustworthy
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Overall product shipping and delivery process

5/5

2003-05-07

"Excellent response. Received product faster than promised in new condition will all promised accessories. Pleasant buying experience overall."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free

5/5

2003-05-07

"Good service and timely delivery with all merchandise as represented"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-05-06

"It got the lowest price for the camera and the process was really smooth."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall customer service
Overall web site
Web site reliability
Web site being easy to use
Speed of web site