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Product & services pricing
3.77/5
Chance of future purchase:
3.90/5
Shipping & packaging:
4.31/5
Customer service:
3.88/5
Return/Replacement policy:
3.94/5

Verified
5/5

2024-02-20

"Smooth delivery. Great looking fireplace logs."


Verified
5/5

2024-02-17

We love our new gas logs!

"We replaced an old set of gas logs and our new ones look better, work better, and they were fairly easy to install! The price was very reasonable, we love our new logs!"

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Verified
5/5

2024-02-14

constant search!

"I was looking for a part for my fireplace and it seemed everyone had the wrong part ! I was told by everyone that their part was correct and I was doing something wrong. It's great when a part arrives and it works! Thank you and you have a lifelong customer!"

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Verified
5/5

2024-02-13

Would buy from again

"Picked up a fresh air vent kit for our Drolet Escape 1800 insert. Description was accurate, shipping was speedy, and the price was more than fair!"

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Verified
5/5

2024-02-12

Very Pleased

"Product was as described, shipment was efficient and everything worked well"

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Verified
5/5

2024-02-05

Great

"Great transaction thanks "

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Verified
5/5

2024-02-08

Great price and quick delivery

"Cheapest I found for the duravent black stove pipe and quick delivery of the product. "

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Verified
5/5

2024-02-06

Good product. Good price. Good service.

"Good product. Good price. Good service."

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Verified
5/5

2024-02-06

Perfect wifi module!

"I found out that the fireplace in our new home had an option to just plug in a wifi module. I did my homework and confirmed my fireplace supported all the features and was an approved brand and model. I found a discount code and ordered through here. The shipping was shockingly quick. I'm used to Amazon shipping but these guys got it out the next business day and I got it pretty quick. Unit works perfectly. I'm very satisfied."

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Verified
5/5

2024-02-03

Arrived quickly and works great!

"I'm always hesitant to order from an (unknown to me) site. I chose eFireplaceStore because it was the quickest arrival. It posted a week long arrival slot, but arrived in a couple of days! The item works perfectly! "

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Verified
5/5

2024-02-02

order the firebox , and got sent out pretty quickly. received it in no time.

"Great, will come back to shop when I need more stuff. "

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Verified
5/5

2024-02-01

Excellent Service

"Sales agent was very knowledgeable about the products and the item I needed. My part number had need discontinued and he matched it with the correct one. Perfect fit. "

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Verified
5/5

2024-01-30

36 X 72 INCH HEARTH RUG

"FAST SHIPPING AND THEY HAD THE BEST PRICING ON WHAT I WAS LOOKING FOR. I WISH THEY HAD MORE COLORS/PATTERNS TO CHOOSE FROM BUT IN A 36 X 72 INCH RUG YOU ARE PRETTY LIMITED. BUT HEY, THAT'S NOT THEIR FAULT. 5 STARS!"

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Verified
5/5

2024-01-29

Great job

"All was perfect. Arrived quickly, great quality. Great price. I am very satisfied "

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Verified
5/5

2024-01-29

Hearth Rug

"good quality and quick delivery"

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