"Received our order quickly. Very nice heavy duty rug. Very happy. "
"The wood stove was exactly as described and delivered within a couple of days. We are very happy with the company, who where very friendly over the phone and with the stove!
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"Easily navigate through website and great shipping time! "
"The module I ordered got here very quickly. I really enjoyed the included instructions sent with the module… they weren’t in the product packaging, so I know eFireplaceStire went out of their way to include the additional instructions. "
"The order was fulfilled very quickly. It's beautiful and we love it! Thanks."
"Ordered refractory panel and it was listed as in stock and received quickly. Did this after ordering from a different website that also listed as in stock and took a month to arrive. Packaged very well and highly recommended! "
"The back piece of my fireplace had been crumbling for a while so no more fires until fixed. My boyfriend did the research and found what we needed from you. Part arrived in a timely manner and was very well packaged. The back piece was installed today and we will follow the instructions for 3 small fires. Thanks so much!"
"Exactly as described. Easy to cut and install. I’ll definitely be doing more business with fire place store. Thank you for your prompt service!"
"Order came quickly, but totally sent the wrong rug. I could have called them , but I then I'm sure I would need to take somewhere to return etc. So I kept what they sent. Ordered gray rect. fireplace rug and they sent have moon braided green."
"Shipping was great. Product as advertised. Nice addition to our home."
"Needed new blowers for my wood-burning fireplace. Within a few minutes, the correct parts were ordered and on their way."
"Ordering online was easy and it arrived in just a few days. I tried to read up and measure as best I could. Unfortunately, I ordered too long of a damper plate. Now I cannot get back into the website to see if I can return it for a refund or even partial refund."
"After ordering a trim piece from a different company and not getting it shipped when promised and getting a constant run-around on where it was for almost two months, I cancelled the order and found eFireplaceStore. They had the part in stock and shipped the next day (as promised). Their customer service was excellent! "
"Works great we use our fire place every day a couple hours at night Thank you !"
"The product was delivered on time and in great shape.
Thanks
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