"I talked to them about my stove pipe installation and they were very helpful. Shipping was fast and pipe came in good shape. Only complaint I have is the fitment of the 8"-90deg elbow into a 48" straight 8" pipe, same brand. Had to re-crimp the male end of elbow to get it to fit. Was a major pain.
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"It was great. On time. Beautiful product."
"Have an old but new Free standing Lenox has fireplace . Needed pipe, storm collar and cap. Lenox was no help at all. They didn’t know what pipe I need and didn’t want to do the research to help me find it.. eFireplacestore took the time. Now have everything I need to install. Thank You"
"Website is awesome has all the info you need and easy to find. My order shipped next day "
"Received insert quickly and fits in exiating fireplace perfectly!"
"Great communication about order and timely shipping. "
"We had trouble finding a good fireplace this year due to product shortages. The reps were able to find a great product and get in touch with the distribution to make sure everything would ship correctly. Will definitely purchase here again and recommend to others."
"The product arrived much earlier than expected and was exactly what I expected. The fit of the fan was perfect for my particular wood burning stove. "
"Had a problem with older gas fireplace and the staff gave me the proper new style remote control and no problems hooking it up. Everyone is happy "
"Excellent experience Alway hesitant to order from a store I’m not familiar with but the set was exactly what I was looking for. Delivered quickly and easy to assemble "
"They were great to work with. I was in and out of the store in under an hour with a new fireplace. "
"Part came much sooner than expected and was correct. Good price."
"Quick service and prompt delivery. Works excellent"
"Mine was but a small order from eFireplace store, but it came quickly.
Just in time for Snowmageddon 2021 in Texas. The orbs looked
great on an amber crushed glass base. They're a nice transitional element
if you'd like to update your old school gas fireplace."
"This was my first purchase with the Fireplace Store and I have been impressed with all interactions, People in the store are very nice and helpful. I also talked to a rep on the phone about date for delivery and they answered my questions and they were very polite. I will be shopping there again. Can't wait to get my fireplace mantel today. "