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Product & services pricing
3.75/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.28/5
Customer service:
3.86/5
Return/Replacement policy:
3.88/5

Verified
5/5

2020-12-23

Gas logs

"received logs in a timely manner. "


Verified
5/5

2020-12-23

Customer Service is Tops!

"Chaz at efireplace.com was extremely helpful working through the measurement process for fireplace doors to ensure our satisfaction. He had excellent follow up and made sure that we were progressing with our order so that we would receive it in a timely fashion!
"

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Verified
5/5

2020-12-23

Fireplace

"Excellent service, Timely delivery , good product."

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Verified
5/5

2020-12-23

Great service! Great prices

"I opted for the free chimney "design" service and they were responsive and the design saved me money because I thought I needed more items that necessary. Shipping was timely and product looks great. Thanks!"

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Verified
5/5

2020-12-23

Courteous callback

"I had questions about the product and I didn’t want to order if I was uncertain.
Left a message and they called back on the next business day.
Product arrived in great condition delivered by FedEx. They arranged for time of delivery and everything was done promptly. Would recommend this company highly.
"

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Verified
5/5

2020-12-23

Ecofan

"Excellent. East to order and fast delivery "

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Verified
5/5

2020-12-23

They Delivered

"The experience was from start to finish easy, "

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Verified
5/5

2020-12-23

Perfect

"Ordering was easy and shipping was fast. Prices are competitive. "

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Verified
5/5

2020-12-23

Great store

"Good communication, great prices, quick shipment. Thank you! "

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Verified
5/5

2020-12-22

Great service. Fast and keeper is up to date with details.

"Great experience. Would order again."


Verified
5/5

2020-12-22

Good start

"Came quick not damaged and cheap "

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Verified
5/5

2020-12-22

Fast shipping and product as described

"Even had a question and was quickly answered and pointed in proper direction with contact number. "

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Verified
5/5

2020-12-22

Great product for a fair price

"The product met my expectations and delivery was very prompt. The instructions were very clear and accurate. "


Verified
5/5

2020-12-22

Quick

"Experience was very good. Placed order, was notified that it shipped. A couple of days later it was. No issues at all. Thumbs up. "

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Verified
5/5

2020-12-21

gas log purchase

"Called in order and with the great help of the rep,placed the order. I was very please with the effort to get the order shipped,which was really quick. I would not hesitate to use this business again and would not bother shopping elsewhere."

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