"I have purchased several items. All items have arrived quickly and are just as they are described. The quality is also great."

"Perfect for the holidays. I love everything about it "

"Horrendous customer service. When you finally get someone they no less than you do. My purchase does not work and their return policy is impossible. "

"Fast shipping, great communication and absolutely no issues. I would definitely buy from them again!"

"Quality product, beautiful design. Can't wait to give it as a Christmas gift!"

"We ordered online, the website is very intuitive.
Shipping was relatively fast, maybe a week at the most.
Packaging was good. "

"I ordered a hood (heat deflector). It was delivered promptly, works well and looks good. All I could ask for."

"Very happy with the customer service during the ordering process"

"Easy to find what I needed and information was clear. Best price around too."

"The website lacks detail and helpful videos/pictures beyond standard marketing ones. Some pictures clearly are not the actual unit. Hep over the phone was good though. "

"Accidentally ordered 2 products when I only needed one. Within 24 hours, the staff had a refund issued, and I had my money back within a few days."

"I couldn’t be more pleased with this company. The stove arrived 3 days early.
The packaging is in great shape and i am going to assume all is good because it is being installed today. I couldn’t get it out of crate. Leaving that for plumber.
So far so good. I am very happy and highly recommend this company."

"Decided to purchase my hearth rug from you because of the beautiful design. My husband decided to light a fire in the fireplace every night and wouldn't close the screen no matter what I said. Yup! a burning log rolled out onto our rug and burned a couple of holes in it after I went to bed and he fell asleep on the couch. Soooo...to save our marriage and our house, I needed to purchase a hearth rug. It came quickly and looks beautiful. In this time of Covid nothing seems to be shipping on time but this did. So Thanks! Love the rug. And I sleep better at night."

"Had exactly what I wanted was very easy to order transaction was very smooth customer service was excellent"

"Just super helpful, knowledgeable and polite!
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