"Ordered logs on 3/1 and received them on 3/2. Good price and received everything I needed.
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"I needed chimney pipe for wood stove. Called customer service with shipping questions. They promptly answered question. I received my pipe 2 days later. Excellent product, great/fair price and free shipping. Highly recommend this business. Thank you. "

"2-3 day service on parts I needed. Can't ask for better than that. They were recommended to me and I will do the same in the future. "

"Excellent product and fast delivery. Came with instructions and tips and was packaged well so it arrived in perfect condition"

"Best price and extremely fast delivery!"

"I had amazing experience buying empire gas heater from efireplace. Received the product in 48 hours, delivery was flawless, communication excellent and the entire experience was extremely satisfactory. Would recommend to anyone."

"I chose the product I wanted from all the options placed my order all very simple received in a timely manner all good thanks to all involved "

"Called a spoke with a customer service representative to clarify a few question. He was very friendly and professional and assisted me in place my order. This company knows how to treat their customers. I received my mantel in 3 days and was impressed how well it was packaged. I bought a non combustible unit so packaging was important.
Thank you efireplace store"

"We waited 3 months for our fireplace from another retailer, only to never receive our fireplace. We ordered the same product with efireplace store and received it within a week! The ordering process was easy and delivery was also a breeze. I would definitely recommend efireplace store! "

"Perfect! Great quality! On time shipment. Ease of payment. Easy assembly."

"We selected the Osburn Matrix 36 wood burning insert as it met our retrofit needs perfectly. The sales associate Kathy worked with us to secure best price and quickest delivery...less than 2 weeks from order placement! We've also received the user manuals and supporting documentation ahead of delivery. Great service from eFireplace!"

"I ordered a Napoleon media kit from eFireplace, which came promptly, intact except for missing screws and spacers on which to place the logs. Nevins worked diligently on my behalf to secure a source, and gave me a quote the next day. I definitely recommend eFireplace!"

"I called to inquire about a fireplace and received professional service and advice about the unit. It arrived in a remote location in montana in several days much sooner than expected, thanks, this company has their act together!!!"

"Packages shipped soon enough pretty good service "

"They made the situation right"