"I called and talked to a lady and told her what I was looking for by giving her a number, she kindly helped me and before I entered the order online she called me back and verified my number and told me that I should order another number. I so appreciate her thoroughness and her taking the time to call me back. I would highly recommend to anyone who is looking for awesome service and attention to detail on top of a great price. I would rate them six out of five stars."

"It was easy to see options, compare capabilities and make a choice. The fan has worked well and provides more air flow then expected. Happy with my choice to buy and enjoying the product."

"Great service! Quick delivery time and love our new Fireplace wood holder‼️"

"They had the items I needed in stock and shipped them quickly, very satisfied, will be ordering more items for my business."

"Exactly what I thought I was getting. Perfect fit and looks great. "

"I wasn't sure about delivery and the salesperson was very helpful on the phone explaining the different delivery options."

"eFireplaceStore had everything I was looking for to purchase. Most items were priced well and they have a price match they honored on those items that I found less expensive elsewhere. Recieved items quickly and in great condition. I did speak with someone on their technical staff who was knowledgeable and helpful. Would puchase from this company again"

"Our fireplace grate was delivered quickly and on time. Have used it twice and am very satisfied with its operation!"

"I ordered a chimney cap which was priced considerably less than other suppliers and it arrived in just two days. Outstanding Service! "

"This log holder is well made and nicely designed. It folds so that it can be put away during the off season.
Nice, intricate design of the wrought iron.
I find that it can hold about 15-20 pieces of firewood, so not the biggest log holder out there, but it works
well for our purpose.
I would recommend this. "

"Replaced an ancient set of fireplace propane log burner with a 55btu 24" Real Fyre model. Easy to install, but Installation Manual overly cryptic and increased. The Manual contains info about MANY models, and is difficult to identify WHICH set of instructions need to be followed. Once installed and operating, the unit performs very well."

"Was a great experience purchasing a part l needed to complete a job/project for my business. My other local distributor wasn’t able to get it for me for three months efireplacestore.com had it in stock and was delivered in three working days. Super satisfied thanks again"

"We ordered from the eFireplace store for the first time and received our package in two days. So far so good!"

"I had a difficult time ordering on the website but when I called staff was very helpful and I received the rug very quickly.
It’s a beautiful very well made rug. Thank you!"

"Dealing with the manufacturer was frustrating, but after weeks of back & forth I finally got the information & part number I needed. Once I contacted eFireplaceStore, the part arrived in a couple days, The web site was easy & the price was competitive."