"Easy to order and next day delivery. Whenever I need something else, I will check eFireplceStore first to see if they have it."

"very satisfied with purchase"

"I had previously tried to purchase through another store - complete failure. The EFireplace Store helped me identify the correct remote for my fireplace insert, and sent it quickly. Once I received it, I called and they helped me sync it to my existing fireplace. He even made sure the remote was set to fahrenheit before ending the call. Thank you for providing the help I needed to get the correct remote and ensure it works for my fireplace!"

"I needed a new remote for my propane fireplace and they had the remote ignition system and saved me over $60 dollars in parts and another $300 in labor. Deliver was in a couple days. I would order from them again."

"I purchased a Majestic Propane fireplace insert to fill in my old masonry fireplace. After having a gas line run by a local propane company, the install was relatively easy. I called technical support 3 separate times and was able to speak with someone within a few minutes. My questions were answered and I got the installation complete. Its a great unit and really wish I would have done it sooner. Best price I could find and shipped it to my front door."

"Expedient delivery and overall great experience."

"It was easy to find the product I needed at a good price. It arrived in great condition very quickly."

"My logs arrived quickly and were expertly packaged so that there were no cracks or chips in the logs.
Pricing was the best I could find after a diligent search. Very pleased with my customer experience and will be back again!"

"Just what I wanted, heavy quality fireplace grate."

"I recently installed a garage heater in my shop and was in need of some B vent pipe and the company had the pieces I was needing to complete the installation and shipping was fast and easy."

"The Acumen remote fireplace starter works perfectly and was easy to install. Fast shipping too! I would recommend product and vendor to others . "

"I needed a new trifold fireplace screen which I use as safety protection over the hot glass window on my propane heating stove. The measurements I needed were not included in the description. I contacted Customer Service and received the information in about 2 hours. Amazing. I contacted them a second time for additional info to ensure my Ecofan airflow would not be obstructed and received a reply almost immediately. The fireplace screen arrived this week. It was more expensive than any I had purchased in the past so I hoped it was worth it. I was not disappointed. It was the heaviest, sturdiest and best made screen of any I had used before. The screening material is high quality and the integral handles at the top allow me to tether the frame to anchors on the wall so it is secure. Excellent product. Awesome Customer Service."

"Items were delivered quickly and packaged well. High quality tools that are a beautiful addition to our fireplace hearth!"

"First time ordering from your store. The mantle came in as expected, as pictured, on time, and not damaged. Directions are straight forward. Thank you for making the process simple"

"Needed a part.. No problem. Very very helpful and Delivered Faster than expected. Will be using them for all future needs"