"We received our new log set before they were expected!! My husband installed them and they were beautiful and a focal point for a gathering of friends the day we received them. They are very realistic looking with the glowing embers. Shipping was very fast. Installation was very easy as well as the assembly. We had no issues, however I will order more ember material. "

"We were impressed with the quality of our new hearth rug and how quickly it arrived. A very good experience indeed!"

"Found an item that I wanted. Tech support was great!! they knew the product.
Ordering was easy.
Shipping was fast!!
Would order from again. Great people!!"

"Received in a timely matter. The grate was carefully packed. Love the 4-inch high feet. We are happy with the grate. "

"My wife purchased a new fireback, didn’t realize we needed the Safe-T boots to better fit the back wall angle, so we ordered those too. The boots are solid cast iron and have a multiple angle design allows nice flexibility. Very happy with the product but they came with no bubble or filler in the box. Couple of minor scuffs, nothing to worry about but a few cents more for bubble probably worth it on a $100 item."

"The website was great, had everything I needed for my particular fireplace."

"Easy, excellent selections, fast delivery"

"We fought with retailers everywhere to get the fireplace we wanted. They wouldn’t service our area, offer a decent deal, or deliver within 6-8 weeks.
We were starting to rethink adding a fireplace due to the hassle when a friend recommended this site.

No joke - I got a very similar fireplace to the one I wanted, ALMOST HALF OFF, and it arrived in one week with great communication about the delivery status, emailed copies of the manual and installation instructions, and a guide for inspecting our newly arrived goods for any damage.

Don’t believe me? I went to 15 different fireplace realtors in Maryland and they quoted me $7,600 for my wood burning fireplace. With this site, I paid $4,500!

Would use again and recommend "

"I recently placed an order on line and I didn’t realize that it placed two items in my cart . I quickly called the company and the issue was resolved quickly and politely. This was sent as a gift for my father who received it literally 24 hours after it shipped and he thought it was great. So yes I would definitely recommend this company to my family and friends."

"Received new transmitter very quickly. Appreciate excellent service in filling my order.
"

"Perfect, love the colors . Just wish it had been a larger size"

"Was Great service deliver was sooner than expected."

"Received great advice from Aaron on whether the Monessen fireplace hood would work on my Monessen fireplace. This advice included proper fitting, fire safety and heat dispersion. The installation went well, so the sound bar and massive 85" TV are now protected from the heat! Also, the shipping was super fast!!!"

"Web site was easy to use, order was shipped promptly, and items were as described. Will definitely order from them again!"

"I ordered a cassette and line set, and shipping was very painless and had exactly what I was looking for."