"fast shipping and they had what i needed in stock!"

"Product was exactly what I was looking for. It arrived promptly."

"I needed a stove pipe part and found it on your website. Good price and speedy service."

"The review title says it all. Customer service checked stock on the phone for me. All went as promised. The Bellaire model worked great."

"I would definitely buy from eFireplace Store again. "

"I had my wood burning fireplace converted to gas and these logs were my first choice. They are beautiful to look at and seem to be very high quality at an excellent price. Shipping was not long and they were installed within an hour. They're factory set to connect to a Right sided gas insert but it's a quick switch to connect to a Left sided insert. I expect these to be in use for many years to come!!!"

"I ordered a chase collar for our new wood burning fireplace insert vent piping. The item arrived very quickly and in excellent condition. Thx for the prompt delivery!!
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"Looking for a quality hearth rug. eFireplace website easy to navigate and I found exactly what I was looking for at a very reasonable price. Easy to place order, immediate confirmation of order and updates on order status. Item arrived quickly and was well packaged. Very satisfied with seller and experience."

"On time as promised happy with the product."

"Came quicker than expected"

"Easy installation and fast shipping
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"Ordered the country scene fireplace back and I'm very happy. Nice detail to the scene, it's thick, and a beautiful addition to our fireplace. Safely packaged and shipped quickly (received in less than a week. eFireplaceStore also had a much lower price than some other more commonly known vendors for the identical item so that was a plus. Please note that a new fireplace back has to be "cured" or broken in for a while before you can burn a long, hot fire and logs cannot lay up against it. Very happy."

"My log set arrived with a broken log. I submitted a claim for this, along with a picture. I was asked for the exact part number but the directions for placing the logs showed a drawing and the log set didn't seem to exactly match the logs in the box. Additionally, the instructions were for 6 different log sets, B018 R, B018F, B024 R, B024F, and B030 R and B030F. Neither rhe box they were shipped in nor the instructions mentioned any of those. I told them I couldeasur the log and take additional photos but the answer was the manufacturer was not able to provide the part number for my order. If the eFireplace or the manufacturer doesn't know what they sold me and there is nothing in the instructions that allow me to make the determination, I am at my wits end to figure this out and I would have expected more support for a $1600 order. "

"Easy to assemble, good experience. Good price !"

"Airculator Fireplace Heat Exchanger was quick and easy to install. It also puts out good heat, all while keeping smoke at a minimum."