"I purchased a house with gas logs but no remote. They found exactly what I needed and I received it in a few days."

"Easy ordering process, fast shipping and product arrived as advertised. Very smooth transaction."

"They did a great job helping me get a super heavy duty product thanks a million !"

"Nice looking but wish there were more flames. Good customer service and easily ordered. Very easy to set !up"

"Found the website online and reviewed their products. They offered multiple options in styles and sizes for fireplace grates. Was able to find exactly the style I wanted and found it to be reasonably priced. I placed my order late Thursday and it was on my porch early Tuesday morning. The grate met my expectations and matched the online description."

"Great product. Great service. Couldn’t be happier with my purchase"

"Did not receive our package."

"Great product recieved in perfect condition. And it arrived the very next day. Great company."

"THIS WAS SO EASY. AM EXCITED TO GET IT DONE"

"It was a real good experience. The lady I worked with was knowledgeable and knew just what I needed."

"Excellent customer support and service
Kath was very knowledgeable about the product and the installation process.
Very please over all"

"Called to get information on different models and the rep. not only explained why I needed the size I bought but it was actually a smaller unit, didn't try to add any unnecessary add-ons and asked me to call back if the installer's had any questions and they would walk them through it. Recieved unit in 3 days after purchase, can't wait to get in installed and start enjoying.
"

"High quality product delivered quickly"

"Overall, a solid experience. Shipped quickly and kept me up to date on arrival. Best price I found on the Internet.

Not that the vendor is responsible for this but the package arrived very damaged with large holes in several places on the box. Fortunately the contents were fine but I was actually surprised there was no damage to the product. That is on FedEx apparently."

"The eFireplaceStore offered a great specialty product at a competitive price, they shipped it out right away, and it arrived in a timely manner. I give them an A+"