"Product was delivered is a timely fashion and when they indicated. I opened the box, placed the fan on my hot wood stove and it started working in seconds. Now a few weeks later it is still working and doing its job moving heat away from the stove and into the room."
"I’ve placed 3 orders in the last month each experience was a delight the people that helped me were easy to deal with thoutful and well informed. "
"All went according to what I was told....can't ask for more than that!"
"Company was very easy to work with shipped it very quickly. Manufacturer should do a little better job on their packaging."
"I ordered a fireplace run and it looks nice. quick delivery as well. "
"Ordering was easy and delivery was fast"
"Website has lots of good advice. Many many products to choose from, buy filtering didn't work so well. Checkout was painless. Delivery was FAST!"
"Fast shipping and product seems like great quality. "
"Very fast delivery! Received Emails asking if everything was okay."
"Ordered product on line. Charged to credit card perfectly. Order arrived in a few days & had no damage. Would recommend to everyone "
"Company rep. was very helpful and knowledgeable about the parts in needed. Although shipping was expensive by using a freight company when other methods would have been more cost effective. "
"I purchased a new ventless fireplace insert and the buying guide and sizing instructions on the site made it super easy to purchase a high quality insert that for in my fireplace perfect! So much nicer than the old unit installed by my builder! Thanks for making the buying process so easy. "
"Shipped on time and arrived early. Website was very user friendly providing all the details necessary to get what you need quickly."
"The log specialist was very helpful and saved some extra money not trying to over sell me, my set actually showed up early. Would definitely recommend this reseller"
"This was my first experience purchasing fireplace log set. I was clueless and came away with a solid feeling of I purchased what I liked that will work well with my existing fireplace. Online was easy to use, but to get that comfortable feeling of I purchased the right set I spoke with a tech. We went over everything in detail.
The set arrived in 3 boxes, well packaged, nothing broken and set up was pretty easy.
I did have to locate the existing gas valve for the line to the fireplace which took the longest time of the entire process so if you need do this you can start this prior to getting the set.
Basic installation is put in the fuel pan, hook up the line then test for fire and leaks. I had no leaks and fire right away.
Then cover it with the embers. Place the grate and logs and wa-la you have fire!
I did have help from a friend's husband who followed the good instructions just so I felt comfortable no mistakes to burn down the house.
I highly recommend everyplace for your needs"