"From the moment I ordered the fire pit cover I was kept abreast of the order process from order thru delivery. The delivery time was excellent. "
"Just received our new grate. Very solid, heavy, perfect!!!!"
"Easy ordering and quick delivery. Just what i needed to finish the fireplace."
"Was able to help me figure out what all I needed."
"Great CX, great expertise. On time and on point."
"The chimney top was delivered very quickly. This was for a backyard fireplace so not a difficult install as I did it alone. My only concern was all the bottom flanges were bent. I went ahead and installed anyway and had no problems. My wife is happy so I am happy."
"I picked the hottest day of the year to change out my fireplace gas logs, but it went very smooth. New logs were shipped and received quickly. They were well packaged with clear instructions. Looking forward to using on a nice cool evening."
"Quick delivery, looks exactly as pictured ."
"Packages well protected!!"
"I was shopping for what I was looking for and found it with no problems and was waiting for the product thought it was going to be in in a couple weeks since the economy is the way it is but it got delivered quicker than I thought"
"The website was easy to navigate through and select the options with the fireplace I ordered. The processing of my order went very quickly and each step of the way was communicated via email and I received my order within a week of placing it. I’ll definitely use them again on my next large project."
"The website is clear and easy to use. I received rapid response to placing my order. The product arrived promptly, well packaged, and exactly as expected/ordered."
"Product arrived quickly, easy assembly."
"It is a very good quality product. The website direct clearly."
"I needed a hearth pad for a free standing stove. After several messages back and forth, I ordered one from you folks, and not only was it in stock, it was here in less than a week. It installed easily, looks nice, and is a well made product. The guys who installed my stove said it was one of the best they had seen. "