"We have our gas line on the left side of the fireplace, so we had to do a few extra steps, but there are videos that were easy to follow on YouTube. The only thing you need to buy is pipe joint compound that's rated for gas that will be used when you connect a few of the parts. Also recommend purchasing some lava rock ($18 on Amazon for a ten pound bag) to go around the logs on the bottom of the fireplace to make it look complete.

Couldn't believe how fast they shipped and delivered the order! I ordered it on a Wednesday evening and had it at my door that same Saturday! Definitely recommend!"

"The hearth rug is made of superb quality and looks perfect in our family room!"

"Knowledgeable staff found the right part for our needs. "

"This was one of the best Customer service interactions I have experienced. He was thoroughly knowledgeable about my issue and gave me step-by-step guidance for the installation. In addition, he supplied very valuable advice and a lot of time regarding my fireplace."

"Responsive and personal communication. I have never had a more pleasant experience buying something online. Emailing with someone directly is just something you don’t do anymore. Kathy replied immediately and orders were seamless!"

"I placed the order and recieved an e-mail with tracking info. My completed order arrived very quickly. excellent company to order with."

"The grate delivered much faster than we'd expected. At the first go, we immediately noticed how much more efficiently the fire was burning, heating well, and running through fuel at a slower click. Very happy with our purchase!"

"We purchased 7" stove pipe which was not available locally. We received it quickly and in great shape. We definitely will consider future purchases from efireplacestore. "

"One call did it all to win me over to the eFireplace store. The customer service person was very informative. Gave me all the specifications in a understandable layman's manner. Really great and I called and researched several ventless log set companies and asked questions and the eFireplace store was hands down the best. If they had a 6th star, I would give them a 6!"

"ordering was extremely easy website was easy to navigate shipping was before quoted packaged well we are happy with purchase firebox well constructed thank you Eddie Sanders"

"The tools I received exceeded my expectations. They are high quality and attractive. They came quickly and ordering on the site was easy."

"Ordered our Model 384 Buck LP Stove on 1/12/22 and received it on 1/17/22. Good job, efireplace store!!


FGW"

"Great products, great friendly service and fast shipping that lets you know where your package is at all times. Would definitely do business with efireplacestore again. "

"Product was delivered as expected with prompt shipping. Will definetly look to them again for the next time I need supplies for our indoor woodburning fireplace."

"efireplacestore makes it incredibly easy to order. I found the best price right here and our system was delivered almost immediately! Great experience!"