"Received my doors when expected and installed them the same day. They were the finishing touch my fireplace needed. Thank you so much Efireplace!"

"As I looked through several online retailers for the item I needed to finalize my wood stove install, I was almost going to push "buy" from Amazon. But, I hesitated realizing all of the trouble I have had with Amazon in the past. So, I continued my search and came across eFireplaceStore.com. First thing, the price for the item I needed was less expensive! The site was easy to navigate and the question I had for a member of their customer service was answered without pause. So, win win.... "

"Everything arrived on time "

"In love with our gas logs!! Perfect all around and the fastest shipping service ever! "

"Ordered the Pilgrim Modern Fireplace Tool Set with Brushed Steel Handles. The price was great, and the product was shipped within a day of ordering.
"

"I was short material to finish an installation and with one quick phone call my order was on its way."

"Reading through the excellent information in the web site, followed by a short call with eFireplaceStore staff, and I had everything I needed to complete wood stove installation that had been on hold for several months. A+ for this team."

"Very easy to order and received quicker than original delivery date. Grate is awesome; has exceeded our expectations."

"nice product, just didn't work for my stove"

"Ordered a ventless fireplace insert (box) before ordering read the owners manual and installation instructions which displayed photos of the unit with all the electronics and sensors, igntightersm etc all included,, but when the product arrived it was nothing more than a metal box,, those parts are not included? $600 for a metal box i felt was misleading, i felt the electronics should have been included,, now i have to find and install another $600 worth of parts to get it working"

"Product ordered was as expected and arrived in good time."

"Delivery was timely, manuals were helpful overall a five-star experience."

"I worked with Will Murray to determine the best products for my projects. He was very knowledgeable and patient. I'd gladly work with WIll on my next project."

"I was looking for natural looking gas fireplace logs. Thier selection was good. Their prices were competitive and I was amazed at how fast they arrived. They were exactly as pictured and described and I am enjoying them very much."

"All around great experience. Quick shipping with email delivery status updates. The fireplace took set was exactly what I was looking for. "