"I made a mistake while purchasing with this company, and they were very understanding and helped me correct everything, always responded to emails quickly and even called me a few times, such a great company and great employees"
"Saw one at work. A Targus Versavu Rotating Stand Case for an iPad 2.Their iPad 2 was just enveloped by this snazy case that changes position and views as well as covers and protects the Ipad 2. Had to have one for my wife's iPad 2. Went to Amazon.com, looked around simmlar items and BOOM! there it was. Great price! Great reviews! I ordered it and BAM! there it was. Unwrapped it and put the Targus and the iPad 2 together and it was a match made in heaven. Ecom...you're the BOMB!"
"I recently purchased a battery back-up for one of our office computers from ecom electronics. The incorrect battery was shipped to us through miscommunication (not the fault of ecom). We shipped the incorrect battery back to excahnge it for the correct one. David from ecom called me and imformed me that they would reimburse us for the shipping charges sending the battery back to ecom. He did not need to do this. This is an example of exceptional customer service ! We will certainly be back to purchase products from ecom in the future.
Mike"
"I am very satisfied with this seller. Radio arrived quickly, installed into my truck without any difficulty. Using 102" whip, radio works great. They sent me an email that I overpaid due to screw up between PayPal and my wife sending a money order. I asked them to cash money order to my PayPal account. Dave in customer service was more than happy to do that. Would I buy from them again, absolutely without question yes. They could have hidden the money order and cashed it. However they were very very honest."
"5 STARS FOR SURE!! Fortunate for me, ecomElectronics has an extraordinary business model that goes out of their way to help the customer. David, my ecomElectronics representative, called me first thing in the business day to assist me with my order. The representative was thoughtful, smart, and fast in closing my rather complex order. ecomElectronics is the best source I've found for folks with limited time and who are looking for the best deal."
"customer service deserves nothing but the best. I have dealt with many different businesses, in person and online, and have not found a company that left me speechless until I have done business with ecomElectronics. I truly believed that a company which values customer service have gone extinct. However, I found this company and I am truly grateful to have dealt with such wonderful company and staff. EcomElectronics blew me away with excellent customer service and that is what truly differentiates THIS COMPANY from others alike.
OUTSTANDING COMPANY! Great Communication and follows up frequently with customers. The products are of quality and best of all, you can relax and have a piece of mind that you are in great hands! "
"Customer Service did their best to satisfy the shopper."
"A really wonderful customer service experience. I bought an item that was not what I had expected. They quickly called me on the phone and resolved the issue. They gave me a refund and even allowed me to keep the item.
I definitely recommend this company to anyone. I bought from them off ebay. How many ebay sellers have such good customer service. I am amazed.
Good job guys."
"Had an initial problem with my order. I was very satisfied with customer service (David) my problem was resolved to my complete satisfaction."
"David offered the most superb customer service. I would definitely buy from this company again. Honest and trustworthy. thanks you"
"great price for an HP i3 14.5 refurb laptop. Laptop arrived in mint condition and works perfect. David (x401) was a great help and I will contact him specifically when ordering anything from ecomElectronics. Only issue I had was that I ordered late on a Friday night and specified 2 day air but it didn't ship until Tuesday, arriving on Thursday. Packaging was good, the item came doubled-boxed which is always a good thing."
"I bought a refurbished laptop for my daughter to use for upper elementary school for $100 less than I would have expected to pay for the cheapest netbook. Delivery was lightning fast, the laptop looked great and I had no trouble using the wifi and loading it up with the software she needs (antivirus, firefox, flash, openoffice.org). I was startled because the cd drive was shipped outside of the computer, but it was because there was a supplemental battery in there that hadn't even been mentioned on the ebay listing! Called David at ext 401 and he reassured me that the extra battery was included."
"I am looking forward to future business with ecomElectronics due to the extremely professional customer service I experienced with David at extension 401. I can only wish some other companies I've dealt with had someone like him take care of my situations and I might be a little more trusting of shopping online."
"purchased 60 inch plasma great price shipping a little slow when arived box was completely destroined from twin city movers tv was alright bt box was really moldy on outside tv sems fine but the screms on back are a little white rusted "
"Very happy with service. Thank you."