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Verified
5/5

2005-05-06

"Great Product Great Service!!! Whould buy in a hearts beat again.The order went out fast and the order was sent with tracking,just the way it should be THANKS."

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Is easy to do business with
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Is committed to quality products and services

Verified
1/5

2005-05-01

"I ordered a hard drive to replace an ailing drive in a notebook computer. My order was filled promptly. Unfortunately, the drive they sent me was NOT the drive I had ordered. Repeated attempts to get a return authorization were ignored. Since it was only a $33.00 item, it was not worth my time to continue the effort. I just won't shop there again and would encourage others to do the same."

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Overall quality of the company
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Likelihood of customers making future purchases
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Variety of brands and products offered
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Ease of checking order status
Ability to determine if a product was in-stock real time
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Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Product Returns/Refunds/Exchanges
Overall web site
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Verified
1/5

2005-03-22

"The worst experience EVER !
No communication whatsoever.
Do not respond to emails.
Got an automated email from FedEx with a tracking number. A week later, the package still has not been shipped. On their website, they advertise items they do not have in stock!!
Beware!
"

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Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges

Verified
5/5

2005-03-20

"Order arrived as expected. All items were shipped. Had problem with one item and it was replaced promptly."

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Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges

Verified
1/5

2005-03-18

"Bought two harddrives, "recertified" one worked fine second was DOA. attempted RMA with them twice and they never got back to me.

Will not be doing business with them again.

"

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Verified
3/5

2005-03-08

"I placed an order for some cheap refurb pcs and monitors from etech4sale from my company on jan/07/2005. I did this because they where a good price for what we needed, the machines are being used as diskless terminals replacing WYSE terminals here. The order did not arrive until January 25th. That is over 18 days it took for ground delivery. They did no proccess my order until the 15th!

Overall I am happy with what I got, a couple of the monitors where lacking brightness and a bit fuzzy, but you get what you pay for and I expected this. The packaging was terible, I believe that anyone that packages a 17in monitor with packing peanuts should be shot, but nothing was damaged and other than a massive peanut mess everything was ok.

To sum it up, the equipment was in decent condition, packing worked but was a hassle to unpack, and they ship slow as all hell.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
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Verified
5/5

2005-03-08

"Excellent prices. Easy shopping. No problem delivery. Free delivery for my item!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Being knowledgeable
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Resolving problems
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Making decisions on their own
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Verified
5/5

2005-03-07

"I recommend eTech4sale to my friends.
Service was fast, well packaged for mailing, item received is exactly as advertised, and the website experience was very good.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
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Delivering products on-time
Overall technical support
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Resolving problems
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Overall web site
Web site being easy to use
Speed of web site
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Verified
5/5

2005-03-07

"Unfortunately they didn't have what we requested but subsituted like unit for same price. Owner personally called to get this approved and shipped. We received items on time. Very impressed with the personalized service."

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Verified
5/5

2005-03-06

"Great experience,very helpful people,fast shipping and a great price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-03-06

"Quick free shipping on featured item, great deal. Really happy with products.

Like the e-mail flyer, just wish images were included because I don't allow external images when reading mail for security reasone
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
2/5

2005-03-05

"Item was ordered in October and was not delivered until Janurary or Feburary 2005. Very poor performance and customer service wasn't overly helpful."

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Verified
5/5

2005-03-05

"quick and effecient delivery of ordered products. fast and efficient"

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Verified
5/5

2005-03-05

"****@**** reasonable prices, goods as advertised."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-03-05

"WOW!!! Ordered an external hard drive on 3/1, Shipped on 3/2. Price was GREAT!! Fed-ex also sent me an e-mail with appox arrival date of 3/8!
I couldn't be happier! Will definitely do business with this company again!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
N/A
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
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Customer service making decisions on their own
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use