"Ordered 3 pairs of 6.5" 150W Pioneer door speakers. Best price on the net, including reasonable shipping costs. Arrived well packaged and one day ahead of schedule. Will shop there again (first for the best price)."

"ordered a pioneer car cd player on monday-instock
recieved on thursday same week. nice doing buisness with them. lowest price on the net"

"I found the Clarion SRS1624 car speakers I wanted at etronics for only $69.99 + $12 shipping for a total of $81.99. They were (and still are) described as "In stock. Usually ships in 1-2 days". I ordered them on July 9th and by July 14th the order status was still "processing". I tried calling but after being on hold for 15 I hung up and emailed them instead. Within a few hours I got an email saying they had suddenly run out of the speakers and some time in the future they would get them back in stock. So now I have to cancel my order what a hassle! I should have just stuck with sounddomain.com They even match prices.
Even though the prices are cheaper and there seems to be a lot of selection, I think most items etronics does NOT have in stock, even though it says it does."

"These guys have always done right by me. I've placed two orders with them over the past year (speakers and minidisc). On both occassions the prices were the lowest and the products arrived way ahead of schedule and in perfect shape. "

"I've placed two orders with etronics, both have shipped immediately, and both have arrived on time and as advertized. I would have no problems with ordering from them again."

"On April 26, 2003, I made an purchase order of Kenwood DPX-MP4030 with American Express credit card. The order number is 590860 . The next day, April 27, 2003, I got an email from them telling that I need to call American Express for the alternate shipping address as attached emaile below. The email also said "Please email us at ****@**** to resolve this matter". I never called American Express to add the alternate shipping address. Instead, I already had the alternate shipping address with my Citbank Master Card, so I made another order with my Master Card (order number 594016) and email them to "resolve the matter" by asking them to cancel order number 590860 because I had made another order (594016) with another credit card. On April 28, 2003 I got email from them saying "Thank you for your correspondence. We have successfully verified the information that you provided, and your order is now being processed for shipment." I really wonder if they really read my "correspondence" because on April 29, 2003, there were two identical items shipped out to me. When I saw the 2 shipping confimation emails, I immediatly called them. The representative told me not to worry. Just reject one of the shipment and things will be taken care off. I did what he told and they finally charged me for the shipping and handling. I wrote them another 2 letters trying to explain that it was not my fault and they should return the shipping fee. They never respond to my last 2 emails. I put the charge in dispute. They still refused to refund the shipping fee. Finally AMEX picked up the tab paying for it.

"

"I tried to place an order but was told that I don't live where I live, i.e., my zipcode was incorrect even though I have a stack of bank statements sent to this address. I tried to phone in to correct my correct zipcode but could not get through."

"I have placed an order for Infinity Kappa 652.5I 6 3/4" 2-Way Speakers, The web site said that for UPS ground shipping ($15.00)the order will be shipped in one to two business days.

I placed my order on June 13, 2003 and have not received a UPS tracking number until I wrote an email saying that I will call my credit card company to cancel this order.

Then on June 19, 2003 I received an email with a UPS tracking number. On June 20 at 2:00 PM PST, the tracking number is still not activated on the UPS web site.

I think this company has a very lousy service and I will never ever order anything from them again. I also advice any body to think twice before placing any order from them.

Thanks,
Isam."

"I have to give credit where credit is due. My experience was EXCELLENT. I read reviews of some people having bad experiences, but their price was SIGNIFICANTLY lower than all others, so I took a chance. I ordered a Clarion 6-disc cd changer for my Saab. Order 6/11. I picked the cheapest shipping option. I STILL got it 6/16. Right product, packaged well, and in perfect condition. This transaction could not have gone better. The changer was $125 with $15 shipping. That was AT LEAST $30 cheaper than the next cheapest, and $50 less than most. I can only speak for my experience, but I have to give credit, it was GREAT. Thanks, etronics."

"Ordered phone amplifier. No problems. Fast, new, and good packing. Will buy from again."

"First of all I returned some defective speakers, it took over 3 MONTHS to get the replacements back. Also don't buy from this company if you expect a refund for you non-working merchandise. I sent back my amplifier, they said it was credited the 20th of March but It never showed up on my credit statement. They told me there was nothing they could do, so now I have to dispute it with the credit company. Im not going to buy anything from these guys again because of these experiences in poor customer service."

"These people are typical "fly-by-night" online merchants. They list items as "in stock" when they are not and then give you the typical run around to keep you on the hook."

"I purchased a Canon Powershot S50 camera from Etronics, it was shipped fast and arrived in perfect condition.
I shall note that this is my 3rd order from this company I never had any problem whatsoever (also because I never had to return anything I guess)."

"This is the second time that I've purchased from this company. Very competitive prices and fast shipping. I ordered 5 Canon batteries at about 2PM, and they were SHIPPED by that evening. They arrived in good condition. Great prices, good shipping. I will purchase from here again."

"Excellent prices and fast delivery. This is my second order with them and went every bit as smooth as the first one did. Whenever I need home or car audio/video, Etronics is the first place I look."