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Product & services pricing
3.97/5
Chance of future purchase:
3.88/5
Shipping & packaging:
3.71/5
Customer service:
3.41/5
Return/Replacement policy:
3.09/5

Verified
5/5

2021-07-18

awesome!!!

"quick delivery. Great prices."

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Rep reply posted 2021-07-19
A rep from GoldStar Tool, GoldStarTool, has responded:

“So glad you are happy with our services and enjoying your purchase! Thank you for your review!”


Verified
5/5

2021-07-17

Great machine great people

"I got my machine a week within ordering and David was quick to call back with tech support when I needed a bit of assistance getting it started. "

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Rep reply posted 2021-07-19
A rep from GoldStar Tool, GoldStarTool, has responded:

“So glad your order came quickly and that you're happy with your purchase and our services! Thank you for your review!”


Verified
2/5

2021-07-16

Nightmare

"A bracket to the motor was broken. Then I noticed this motor had been installed in an other machine before I received it. Then he sent me the wrong part, and will not send me the right one. Now he wants me to send the motor back. We’re on week three. I will never use Goldstar again or recommend them.
W
"

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Verified
5/5

2021-07-13

Fast delivery

"As expected with quick delivery!"

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Rep reply posted 2021-07-14
A rep from GoldStar Tool, GoldStarTool, has responded:

“Thank you for your review! Very glad you enjoyed your experience with us and your purchase. ”


Verified
4/5

2021-07-11

Good products however I did not receive the July 4th 10% discount as was promised on the website.

"Order received however I did not receive the July 4th 10% discount as was promised on the website."

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Verified
2/5

2021-07-11

No delivery

"I made a purchase and it states processed but no delivery date. It’s just a can of adhesive What’s taking so long. They have my money. "

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Verified
5/5

2021-07-11

totally attached

"always looking for new product and ideas thanks"


Rep reply posted 2021-07-12
A rep from GoldStar Tool, GoldStarTool, has responded:

“Very glad you found some new ideas and are enjoying your purchases! Thank you for your review!”


Verified
5/5

2021-07-10

Fun

"It takes a while and a little thinking to place the correct order. Liked the video.

Thank you
"


Rep reply posted 2021-07-12
A rep from GoldStar Tool, GoldStarTool, has responded:

“Thank you for your review and feedback! We are very glad you enjoyed the video and your purchases!”


Verified
5/5

2021-07-08

Very satisfied

"Delivery was prompt and customer service was excellent."

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Rep reply posted 2021-07-09
A rep from GoldStar Tool, GoldStarTool, has responded:

“So glad you enjoyed your experience with us! Thank you for your review!”


Verified
2/5

2021-07-06

Spray Adhesive

"Said in stock. Ordered. Now backordered."

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Verified
1/5

2021-04-29

Got the wrong sewing machine

"I purchase a machine and it took 16 days for me to get it and I still got the wrong machine on top of that never provide me with the accurate tracking number
"

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Verified
5/5

2021-07-05

bought a juki ddl 8700h

"fast service awesome to deal with so helpful the person who delivered the machine friendly and also helpful polite that is why i ordered my thread from them "

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Rep reply posted 2021-07-06
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are so glad you enjoyed your experience with us! Thank you for your review!”


Verified
5/5

2021-07-02

Excellent products, and customer service.

"I received wonderful online help when buying my machine, and accessories. The DDL87 Juki Industrial Sewing machine I purchased was a tremendously great price, with free shipping! I am now a lifetime customer. I highly recommend this Company. "

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Rep reply posted 2021-07-02
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are very glad we were able to help you find the products you needed! Thank you for your review, we look forward to having you shop with us again in the future!”


Verified
5/5

2021-07-02

Good products, fast delivery

"I always receive my orders promptly, well-packaged and with no errors. The last order was for 100 rivets. It thought the package looked sparse so I counted them. It was correct! I order from Goldstar about once a month for the last 6 months. I have never had any negative issues with this company. "

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Rep reply posted 2021-07-02
A rep from GoldStar Tool, GoldStarTool, has responded:

“Thank you for your review and for being a regular customer! We are very glad you are enjoying our products and services. Best wishes!”


Verified
5/5

2021-07-01

satisfaction

"pleased
with ease of placing order, and prompt delivery.
"

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Rep reply posted 2021-07-02
A rep from GoldStar Tool, GoldStarTool, has responded:

“Thank you for your review! We are glad you enjoyed your experience with us.”